Chat Customer Service Representative

Dxc Technology; Atlanta (GA); On-site; USD 3,000 - 4,000; Full time

Benefits offered by this job

Competitive compensation

Performance bonus opportunities

Career growth opportunities

Job summary

TTEC is seeking a Chat Customer Service Representative to handle customer inquiries via chat, text, email and social media on site in Ahmedabad. You will resolve issues using written communication and maintain a customer‑centric approach in a fast‑paced environment.

Ideal candidates have 1+ year of customer service experience, strong written grammar, a High School Diploma, and comfort with rotating shifts and weekend availability, with growth opportunities within a global team.

Qualifications

• 1 year or more customer service experience (freshers welcome).
• Great written communication skills with strong grammar and spelling.
• High School Diploma.
• Computer savvy.
• Flexibility to work in a 24/7 environment.

Responsibilities

• Answer incoming communications from customers.
• Connect and resolve issues with customers using written communication only.

Skills

Customer service

Written communication

Flexibility

Education

High School Diploma

Tools

Computer literacy

Job description

Job Overview

Chat Customer Service Representative – Ahmedabad, Gujarat (On site at Opp. L.J. Group of Institutes, Off S.G. Highway, Makarba). Bring humanity to business by resolving customer issues across chat, text, email, social media and other platforms. Job type: Full‑time, Permanent. Salary: ₹26,000.00 – ₹35,000.00 per month.

Key Responsibilities

• Answer incoming communications from customers.
• Connect and resolve issues with customers using written communication only.

Qualifications

• 1 year or more customer service experience (freshers welcome).
• Great written communication skills with strong grammar and spelling.
• High School Diploma.
• Computer savvy.
• Flexibility to work in a 24/7 environment.

Benefits

• CTC range – 26k to 35k INR per month subject to last drawn & prior experience.
• Knowledgeable, encouraging, supportive, and present leadership.
• Diverse and community‑minded organization.
• Career‑growth and ample learning opportunities for aspiring minds.
• Competitive compensation, performance bonus opportunities and additional benefits.
• Schedule: Rotational shift and weekend availability.

Work Schedule

Rotational shift; weekend availability required.

Company Overview

TTEC is an award‑winning global customer experience company founded in 1982. We partner with leading brands to deliver engaging, profitable customer experiences through voice, chat, email and video platforms.

Equal Opportunity Employer

TTEC is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to building a diverse and inclusive workforce that respects and empowers the perspectives of our global teams.