Inbound Chat Sales Representative at TTEC Tempe, AZ

TTEC; Tempe (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking an Inbound Chat Sales Representative in Tempe, AZ to engage with small-business clients via chat. You will present tailored solutions while collaborating with cross-functional teams to provide exceptional customer experiences.

The ideal candidate will have 3+ years of sales experience, a high school diploma, and strong negotiation skills. The role offers a base wage starting at $22.50 per hour along with bonus opportunities and various benefits.

Qualifications

• 3+ years of sales experience.
• Ability to recognize customer needs and apply business acumen.
• Computer experience with a typing speed of 35 WPM.

Responsibilities

• Engage in inbound consultative sales via chat.
• Collaborate with cross-functional teams.
• Recommend tailored solutions to clients.

Skills

Sales experience

Customer needs recognition

Negotiation skills

Consultative communication

Education

High school diploma or equivalent

Job description

Inbound Chat Sales Representative – Location: Tempe, AZ – Requisition ID: 048DI – Job: Sales / Business Development

What You’ll Be Doing

• Engage in inbound consultative sales for small‑business clients via chat, presenting solutions that save customers time and money.
• Collaborate with cross‑functional teams to provide written communication tailored to sophisticated customers.
• Recommend tailored solutions to accounting professionals and partners to drive sales across the small to mid‑market segment.
• Use persuasive negotiation skills to close larger deals.
• Serve as the difference between an average and an exceptional customer experience by providing prompt, compassionate, and effective service.

During a Typical Day

Connect with clients, assess their needs, provide consultative written communication, and collaborate with accounting partners to recommend appropriate solutions.

What You Bring to the Role

• 3+ years of sales experience.
• Ability to recognize customer needs, apply business acumen and sales expertise, and explain solutions while seeking growth opportunities.
• High school diploma or equivalent.
• Computer experience with a minimum typing speed of 35 WPM.

What You Can Expect

• Business‑to‑Business hours with a Monday‑to‑Friday schedule to enjoy weekends.
• Supportive career and professional development opportunities.
• A culture that values inclusivity and community service.
• Base wage starting at $22.50 per hour, plus performance bonus opportunities.
• A benefits package that may include PTO, tuition reimbursement, and health and wellness incentives.
• Access to thousands of free training courses and webcam‑enabled coaching throughout your career.

EEO Statement

TTEC is a proud equal opportunity employer. All qualified applicants will receive consideration for employment, whether they are non‑prospective employees of the company or employees of the company. Employment decisions at the company are made on the basis of merit, ability, experience, and qualifications devoid of race, color, religion, or religious belief, creeds, national origin or citizenship, age, or disability status. Employment decisions at TTEC are made on the basis of a company's routine, policy, and objectives, and will only be made if they do not have a disproportionate impact on any protected class as defined by Federal law or the laws of any state or city in which the company operates. Please see the TTEC Equal Employment Opportunity Statement here for more information.