Inbound Chat Sales Representative

TeleTech Holdings, Inc.; Tempe (AZ); On-site; USD 30,000 - 39,000; Full time

Job summary

TeleTech Holdings, Inc. is seeking an Inbound Chat Sales Representative onsite in Tempe, AZ to engage in inbound consultative sales for small business clients and drive meaningful customer outcomes.

You’ll work with cross-functional teams to present solutions that save customers time and money, close larger deals, and deliver exceptional service through persuasive written communication. The role offers base wages starting at $22.50 per hour plus performance bonus opportunities, with a

Qualifications

• 3+ years of sales experience
• Experience in B2B consultative sales
• Strong written and verbal communication skills

Responsibilities

• Engage in inbound consultative sales for small business clients.
• Present tailored solutions to save customers time and money.
• Close larger deals using persuasive written communication.

Skills

Sales experience

Consultative selling

Communication skills

Education

High school diploma or equivalent

Job description

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Job Description - Inbound Chat Sales Representative (04E2E)

Inbound Chat Sales Representative

Your potential has a place here with TTEC’s award-winning employment experience. As Inbound Chat Sales Representative working onsite in Tempe, AZ, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

What You’ll be Doing

Are you results-focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, you'll engage in inbound consultative sales for small business clients, working closely with cross-functional teams to present solutions that save customers time and money, enabling them to focus on what matters most. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Leverage your passion for goal setting and persuasive negotiation skills to connect with sophisticated customers and close larger deals using consultative written communication.
• Collaborate with new and existing accounting professionals to assess their needs and recommend tailored solutions.
• Drive sales by engaging with accounting partners, offering a comprehensive suite of solutions designed for small to mid-market businesses.

What You Bring to the Role

• 3 years or more of sales experience
• Recognize and assess B2B customer needs through consultative conversations; apply business acumen and sales expertise to address those needs by articulating tailored solutions, identifying growth opportunities, and making data-driven, informed decisions.
• High school diploma or equivalent

What You Can Expect

• Business-to-Business hours with a Monday to Friday schedule so you can take your weekends back
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base wage starting at $22.50 per hour plus performance bonus opportunities
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You’ll report to Team Lead. We are regularly hiring for this role. You’ll contribute to the success of the customer experience and the overall success of the team.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different perspective points and for you to bring value to the table in your own unique way.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different perspective points and allows every individual to bring value to the table in their own unique way.