Charter Logistics Coordinator

Eastern-Airlines-LL; Greensboro (NC); On-site; USD 55,000 - 85,000; Full time

Job summary

Eastern Air Express is seeking a Charter Logistics Coordinator at Piedmont Triad International Airport in Greensboro, NC. You will verify and coordinate mission-readiness items for each charter flight, ensuring dispatch, weather checks, crew readiness, fuel, and maintenance align with the flight schedule.

This role requires 2+ years in airline operations or charter coordination, strong organizational skills, and proficiency with Excel and scheduling software like SkedFlex.

Qualifications

• 2+ years in airline operations or related aviation role.
• Knowledge of flight release/dispatch and MEL procedures.
• Strong organizational and communication skills.

Responsibilities

• Verify and coordinate mission-readiness items before departure.
• Ensure flight is dispatched and release paperwork is complete.
• Review weather at origin, destination and alternates; flag concerns.
• Confirm primary/backup crews are legal, rested, and available.
• Verify crew show times for all crewmembers.
• Coordinate security guards for flights needing onboard protection.
• Arrange onboard medical personnel where required.
• Confirm fuel orders and uplifts; coordinate fueler availability.
• Review MEL/CDL items with Maintenance; confirm airworthiness.
• Confirm Flight Mechanic (FME) is assigned where required.
• Track aircraft green time (maintenance release).
• Coordinate CBP/APHIS requirements and catering for international ops.
• Confirm trip-specific ground handling, hotels, permits, slots, etc.
• File invoices with CC portal; include memos and coding.
• Maintain real-time coordination checklist/status board.
• Escalate gaps early and conduct post-flight debriefs.
• Support irregular operations and short-notice trip builds.

Skills

Airline operations

Dispatch

Crew scheduling

Charter coordination

Communication

Organization

Tools

SkedFlex

MS Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Piedmont Triad International Airport, Greensboro, NC, US

At Eastern Air Express curiosity and excitement for growth go a long way. In fact, Eastern was launched by seekers, adventurers and above all fliers. Our rich legacy and pioneering spirit are still evident in our team today. Our open-hearted attitude, respect for the people we fly and our attention to detail is what sets Eastern apart from its competitors. Natural curiosity and hunger for wonder are behaviors that make our employees successful. This summary provides a listing of the knowledge, skills and abilities that are critical components of the Charter Logistics Coordinator.

POSITION SUMMARY

What You'll Do

For each assigned charter flight, verify and coordinate all mission-readiness items on a defined timeline prior to departure, including:

• Dispatch -Confirm the flight is dispatched and release paperwork is complete at the required interval prior to departure.
• Weather -Review current and forecast conditions at origin, destination, and alternates; flag concerns to Dispatch and the Director of Operations.
• Crews -Confirm primary crews are legal, rested, and confirmed for the trip; verify backup crews are identified and reachable.
• Crew Show Times -Confirm show times for all crewmembers and verify actual crew show for the trip.
• Guards -Coordinate security guard staffing and confirmation for flights requiring onboard security personnel.
• Nurses -Coordinate medical personnel (nurses) for flights requiring onboard medical coverage; confirm credentials and show times.
• Fuel -Confirm fuel orders, uplift arrangements, and fueler availability at each station.
• MEL / Maintenance -Review open MEL/CDL items with Maintenance Control; confirm the aircraft is airworthy and any deferrals are compatible with the mission.
• FME -Confirm a Flight Mechanic (FME) is assigned and confirmed for flights requiring one.
• Aircraft Green Time -Track and confirm the time the aircraft goes green (released from maintenance and mission-ready).
• CBP / APHIS / Catering -Coordinate CBP and APHIS requirements for international operations, including clearance arrangements and manifest requirements; confirm catering orders and delivery times.

Ground handling, GSE, hotels, transportation, permits, slots, and any other trip-specific requirements - if the flight needs it, you confirm it.

Invoice filing with the CC portal, including memos and class coding

Additional responsibilities

• Maintain a real-time coordination checklist/status board for each flight and communicate readiness status to leadership.
• Escalate gaps, conflicts, or at-risk items early - before they become delays.
• Conduct post-flight debriefs on coordination breakdowns and feed lessons learned back into the process.
• Support irregular operations (IROPs), recovery planning, and short-notice trip builds.

What We're Looking For

• 2+ years of experience in airline operations, dispatch, crew scheduling, charter coordination, or a related aviation operations role (Part 121/135 environment strongly preferred).
• Working knowledge of flight release/dispatch processes, crew legality basics, MEL procedures, and international clearance requirements (CBP/APHIS) preferred.
• Exceptional organizational skills and follow-through; comfortable managing many simultaneous open items under time pressure.
• Strong communicator who can coordinate across departments and hold vendors and stakeholders to commitments.
• Proficiency with Microsoft Excel/Office and scheduling/operations software (SkedFlex or similar a plus).
• Ability to work a flexible schedule, including nights, weekends, and holidays - charter operations run around the clock.
• Must be able to work on-site at GSO and pass a pre-employment drug screen and background check; must be authorized to work in the U.S.

Physical Requirements & Work Environment

• Frequent crawling, bending, kneeling, climbing, stooping, and working in confined spaces.
• Work in elevated areas, including on stands, ladders, and aircraft surfaces.

Willingness and ability to work outdoors and on the ramp in varying weather conditions, including extreme heat and cold.

Exposure to elevated noise levels, aircraft fluids, chemicals, and jet blast; use of required personal protective equipment.

• Frequent travel to airport and aircraft field locations with minimal notice.