Chart Swap Representative

Staffmark Group; Knoxville (TN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive weekly pay

Comprehensive benefits including med/d

Life Insurance and Disability

Optional 401(k) plan

Opportunities for growth

Job summary

Staffmark Group in Knoxville, TN is hiring a Chart Swap Representative to process medical records requests, verify HIPAA compliance, and maintain confidential patient information. This role offers $15.00 per hour, Monday–Friday, 8:00 AM–4:30 PM, and a professional work environment.

The ideal candidate has a high school diploma or GED and experience with data entry, records management, and office software. Training and benefits provided by Staffmark.

Qualifications

• High school diploma or GED required.
• Experience in medical records or healthcare administration preferred.
• HIPAA regulations knowledge a plus.

Responsibilities

• Process requests for attorney records, LOAs, billing records, affidavits, subpoenas, and balance verifications.
• Review all requests to ensure HIPAA compliance before processing.
• Verify patient information using internal systems prior to completing record requests.
• Process subpoenas and shipment-pending requests daily while prioritizing other requests by receipt or dates.
• Communicate with attorneys and legal assistants about missing information or requirements.
• Maintain accurate records and ensure confidential handling of sensitive healthcare information.
• Perform additional administrative duties and special projects as assigned.

Skills

Attention to detail

Data entry

Communication

HIPAA compliance

Medical records understanding

Education

High school diploma or GED

Healthcare administration coursework

HIPAA knowledge

Job description

Now hiring for a Chart Swap Representative

Location: Knoxville, TN

Pay Rate: $15.00 per hour

Schedule: Monday-Friday, 8:00 AM-4:30 PM

Looking for Chart Swap Representative jobs in Knoxville where your skills can make a real impact? This opportunity offers the chance to contribute to a growing team, develop your experience, and build a rewarding career in a professional work environment.

Education Requirements

• High school diploma or GED required.
• Additional coursework or training in healthcare administration, medical records, business administration, or a related field is preferred.
• Knowledge of HIPAA regulations and patient confidentiality standards is a plus.

Experience Requirements

• Previous experience in medical records, healthcare administration, records management, legal support, or an office environment preferred.
• Experience processing document requests, subpoenas, affidavits, billing records, or patient information is beneficial.
• Strong attention to detail with the ability to review documentation for accuracy and compliance.
• Proficiency with computer systems, data entry, and professional written communication.

Physical Capabilities

• Ability to sit and work at a computer for extended periods throughout the workday.
• Must be able to review detailed documentation with a high level of accuracy.
• Ability to manage multiple tasks and meet deadlines in a fast-paced office environment.
• Capable of occasional lifting and handling of files or records as needed.

Job Duties

• Process attorney requests, letters of authorization (LOAs), billing records, affidavits, subpoenas, and balance verification requests.
• Review all requests to ensure HIPAA compliance prior to processing.
• Verify patient information using internal systems before completing record requests.
• Process subpoenas and shipment-pending requests daily while prioritizing other requests based on receipt or requested dates.
• Communicate with attorneys and legal assistants regarding missing information or documentation requirements.
• Maintain accurate records and ensure timely, confidential handling of sensitive healthcare information.
• Perform additional administrative duties and special projects as assigned.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Opportunities for Growth through a variety of assignments with leading employers.

Misael Found Steady Work-and You Can Too "I like working at Staffmark because there are many assignments available and reasonable pay." - Misael, Staffmark Associate

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.