Charismatic Automotive Service Advisor

AutomotoSocial; Delaware (OH); On-site; USD 36,000 - 56,000; Full time

Job summary

AutomotoSocial in Ohio is seeking an Automotive Service Advisor who greets customers, explains services, and schedules maintenance with clarity and courtesy.

You will inspect vehicles, reference service history, prepare cost estimates, obtain authorizations, monitor progress, and communicate updates to customers throughout the day.

The role emphasizes warranty administration, post-repair delivery checks, and adherence to state and federal automotive consumer protections.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to understand and explain vehicle services to customers.
• Strong customer-oriented approach with a problem-solving mindset.

Responsibilities

• Greet service customers promptly in a professional and courteous manner.
• Inspect vehicles and reference service history to identify service needs.
• Promote appropriate services, parts, and accessories by understanding product requirements.
• Provide accurate cost and time estimates and obtain customer authorization.
• Monitor progress of services and communicate any changes to customers.
• Administer warranty repairs in accordance with manufacturer guidelines.
• Confirm appointments and conduct post-repair follow-ups.
• Inspect vehicles before delivery and communicate results to customers.
• Ensure compliance with state and federal automotive consumer protection laws.
• Demonstrate company values in all interactions.

Skills

Communication skills

Customer service oriented

Education

High school diploma or equivalent

Job description

AutomotoSocial in Ohio is seeking an Automotive Service Advisor who greets customers, explains services, and schedules maintenance with clarity and courtesy.

You will inspect vehicles, reference service history, prepare cost estimates, obtain authorizations, monitor progress, and communicate updates to customers throughout the day.

The role emphasizes warranty administration, post-repair delivery checks, and adherence to state and federal automotive consumer protections.