Chapter Growth & Member Success Consultant

Business Network International; Northern (KY); Hybrid; USD 34,000 - 69,000; Part time

Job summary

Business Network International in Shenandoah, Virginia seeks a part-time Support Director Consultant to empower US CORE chapters and members. You will drive growth, support retention, and connect chapters with referral opportunities.

You’ll lead training and events, build strong Leadership Teams, visit chapters, and report weekly to ensure member value and ongoing engagement. You will engage in relationship-building, strategic planning, and excellent communication to fulfill our mission.

Qualifications

• High School diploma/degree or equivalent experience required.
• Valid driver’s license.
• Commitment to excellent customer service.
• Superb time management and planning skills.
• Strong communication and negotiation skills.
• Proficiency in MS Office.

Responsibilities

• Promote membership through prospecting, recruitment, and member retention in each chapter.
• Develop and implement, with the manager, an effective strategy to ensure members renew their membership on a recurring basis.
• Promote chapter growth through operational support, outreach, training, marketing, coaching, and development.
• Responsible for sales growth of BNI events such as identifying and requesting event sponsorships
• Routinely visit, engage with, and recognize success in each chapter outside of the Support DC’s home office by regularly attending in-person BNI regional events to encourage new member growth, improve member loyalty, and increase member lifetime value and
• driving sales to increase new membership, including recruitment for new chapters.
• Plan and execute regional events in alignment with the Area Director’s annual plan.
• Continuously identify prospects and engage them with relevant offers.
• Manage leadership team selection and training process ensuring each chapter has a professional, focused, and growth-minded Leadership Team
• Call and welcome new members within two weeks of their membership induction.
• Manage and train sales process in each chapter.
• Consistently attend regional and CORE team meetings and Support DC training.
• Complete weekly and monthly reporting.
• Other tasks and elements as communicated by BNI’s US Core Leadership and the Area Director
• Any additional duties needed to help demonstrate our core values, drive our vision, and fulfill our mission.

Skills

Customer service

Time management

Communication

Negotiation

Relationship building

Education

High School diploma or equivalent

Tools

MS Office

Job description

Business Network International in Shenandoah, Virginia seeks a part-time Support Director Consultant to empower US CORE chapters and members. You will drive growth, support retention, and connect chapters with referral opportunities.

You’ll lead training and events, build strong Leadership Teams, visit chapters, and report weekly to ensure member value and ongoing engagement. You will engage in relationship-building, strategic planning, and excellent communication to fulfill our mission.