Senior Channel Services Growth Leader

Vertiv Co; Westerville (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

Vertiv is seeking a Sr. Sales Manager, Channel Services to accelerate services growth across the data center ecosystem through indirect and partner-led channels.

You will lead account managers serving healthcare, federal, and facility management sectors and orchestrate a scalable partner program that expands services at the point of sale. You will design and operationalize a partner ecosystem, align with channel and OEM teams, and drive renewals, profitability, and lifecycle coverage in

Qualifications

• Bachelor’s degree in business, engineering, or related field (or equivalent combination of education and experience).
• 10+ years sales experience with high-profile accounts.
• Experience managing or leading teams.
• Demonstrated ability to negotiate and close complex transactions with multiple decision makers.
• Excellent organizational, analytical, and interpersonal skills.
• Detail oriented with the ability to manage and prioritize leads through multiple channels.
• An effective motivator with an enthusiastic desire to succeed.
• High degree of independent judgment.
• Ability to work in a matrix management environment and with all levels within the organization.

Responsibilities

• Own and execute the strategy for services growth through distribution partners, resellers, and OEM ecosystems.
• Lead, coach, and develop a team of account managers, driving individual and team performance against expected revenue targets.
• Shift services penetration from direct sales models toward scalable, partner-led motions.
• Identify and develop high-impact partner relationships aligned to data center infrastructure and lifecycle services.
• Design, launch, and continuously refine a partner incentive framework that drives services attach at hardware or solution point-of-sale.
• Align incentives to behaviors that improve recurring revenue, lifecycle coverage, and customer retention.
• Partner with offering and product management, field operations, and channel leadership to ensure program profitability and scalability.
• Build enablement tools, pricing models, and packaging strategies that simplify services inclusion at time of sale.
• Establish governance, tools, and accountability for tracking contract renewals across partner channels.
• Reduce renewal leakage through improved visibility, partner accountability, and automated workflows where possible.
• Implement reporting structures that provide clear line-of-sight into recurring revenue performance by channel.
• Collaborate with direct sales and solution teams to align messaging and coverage models across segments.
• Define KPIs for partner-driven services revenue, attach rates, renewal retention, and pipeline contribution.

Skills

Sales leadership

Channel sales

Negotiation

Analytical skills

Interpersonal skills

Organizational skills

Team development

Strategic thinking

Education

Bachelor’s degree in business/engineering

Job description

Vertiv is seeking a Sr. Sales Manager, Channel Services to accelerate services growth across the data center ecosystem through indirect and partner-led channels.

You will lead account managers serving healthcare, federal, and facility management sectors and orchestrate a scalable partner program that expands services at the point of sale. You will design and operationalize a partner ecosystem, align with channel and OEM teams, and drive renewals, profitability, and lifecycle coverage in