Channel Sales Specialist: Tech Solutions & Growth

Vertiv Corporation; Columbus (OH); On-site; USD 55,000 - 70,000; Full time

Job summary

Vertiv Channel Account Representative in Columbus, OH provides sales support for assigned channel segments, handling reactive phone and email support, updating the pipeline, and collaborating with outside sales to grow channel revenue and meet quotas.

The role informs accounts about promotions, product launches, and Partner Program updates, while quoting products and coordinating campaigns. Strong communication and organizational skills are essential.

Qualifications

• Minimum of 1 year of work experience.
• Excellent communication skills, both written and verbal.
• Excellent customer service, organizational, and analytical skills.
• Ability to work and multi-task in a fast-paced environment.
• 1-2 years sales experience or experience with IT resellers.
• Knowledge of technology including software, hardware, and/or networking is preferred.
• Proficient in MS Office. Experience with CRM management preferred.

Responsibilities

• Works to close opportunities assigned to the Channel Account Representative and/or their assigned accounts.
• Provides strategic sales support to outside sales by providing sales and technical trainings.
• Informs accounts on current promos, new product launches, and Vertiv Partner Program updates.
• Mee ts assigned sales quotas, objectives & OKRs, and key performance indicators (KPIs).
• Coordinates selling campaigns, qualifies leads, and coordinates customer introductions.
• Works in partnership with other sales employees to increase sales revenue.
• Provides dedicated support to answer or coordinate responses for all requests from assigned accounts.
• Assists customers in determining the best solution for their needs.
• Understands and communicates company product or services features & benefits and promotes the advantages of our company to assigned accounts.
• Answers basic technical questions about Vertiv products.
• Provides quotes, information on product availability, pricing, and competitive portfolio cross-referencing suggestions.
• Generates, updates and tracks CRM opportunities, whether originated or assigned.
• Works with sales operations team to answer questions regarding company inventory, shipping deliveries, manufacturing timeline, etc. to ensure products and services desired can be delivered to customer given their expectation/need.
• Re-directs calls as appropriate to other departments such as technical support, services, or application engineering.
• Participates in sales events and trade shows to educate and promote products and services.
• Other duties as assigned.

Skills

Excellent communication

Customer service

Multi-tasking

Sales experience (1-2 years)

Tech knowledge (software/hardware)

MS Office

CRM management experience

Tools

CRM software

Job description

Vertiv Channel Account Representative in Columbus, OH provides sales support for assigned channel segments, handling reactive phone and email support, updating the pipeline, and collaborating with outside sales to grow channel revenue and meet quotas.

The role informs accounts about promotions, product launches, and Partner Program updates, while quoting products and coordinating campaigns. Strong communication and organizational skills are essential.