Channel Manager

Socket.dev; Cleveland (OH); On-site; USD 110,000 - 150,000; Full time

Job summary

Arrow International is seeking a commercially minded Channel Manager to join a newly created function as we expand our business. You will develop channel strategies, partner across Sales, Marketing, Product Management, Finance, and Supply Chain, and own initiatives from concept through execution.

The role requires entrepreneurial thinking, comfort with ambiguity, and a strong ability to analyze data to support business decisions.

Qualifications

• Bachelor’s degree in Business, Marketing, Sales, or related field.
• 7–10 years of progressive experience in channel management, category management, sales, product management, merchandising, or related function.
• Strong business acumen and ability to translate data into actionable recommendations.
• Proficiency in Excel; BI tools or data visualization experience a plus.

Responsibilities

• Develop a deep understanding of the assigned channel, including customers, distributors, and key drivers.
• Build and manage channel plans focused on growth, product assortment, promotions, and distribution.
• Identify growth opportunities through market insights, performance data, and competitive activity.
• Collaborate with Sales, Marketing, Product, Finance, and Supply Chain to drive channel initiatives.
• Monitor channel performance and key metrics; identify risks and opportunities.
• Analyze sales, shipments, inventory, and sell-thru data to support decisions.
• Build relationships with distributors and internal stakeholders to improve execution.
• Help establish processes, tools, and best practices for the Channel Management function.

Skills

Data analysis

Excel

Presentation

Channel mgmt

Education

Bachelor’s degree in Business/Marketing/Sales

Tools

Excel

BI tools

Job description

Description

Join the Fun at Arrow International!

Arrow International is the world's #1 maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe, and we're growing fast!

We're building a winning culture that’s all about teamwork, passion, and innovation. At Arrow, you’re not just another employee, you’re part of a high-performing team that’s redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off, including a bonus week every July!

If you're looking for a career that’s exciting, meaningful, and full of opportunity, Arrow is the place to be.

Channel Manager

Arrow International is seeking a commercially minded and highly organized Channel Manager to join a newly created function as we continue to grow and expand the business.

This individual will help develop and manage the strategy for an assigned channel, partnering across Sales, Marketing, Product Management, Finance, Supply Chain, and other areas of the business to identify opportunities, improve execution, and support continued growth.

Because this is a new function at Arrow, we’re looking for someone with an entrepreneurial mindset who is comfortable building processes, working through ambiguity, and taking ownership of initiatives from idea through execution. The ideal candidate will also be comfortable working with data, identifying trends, and using analysis to support business decisions.

This role will report to the Director, Channel Management and Product Marketing.

Primary Responsibilities

• Develop a strong understanding of the assigned channel, including customers, distributors, consumers, competitors, and key purchase drivers.
• Build and manage channel plans focused on growth, product assortment, merchandising, promotions, distribution, and overall channel performance.
• Identify growth opportunities and areas for improvement through market insights, customer feedback, performance data, and competitive activity.
• Partner with Sales, Marketing, Product Management, Finance, Supply Chain, and other teams to develop and execute channel initiatives.
• Monitor channel performance and key metrics, identifying risks, trends, and opportunities that require action.
• Analyze sales, shipment, sell-thru, inventory, and other relevant data to support business decisions and improve channel performance.
• Build strong relationships with distributors, customers, and internal stakeholders to better understand the market and drive execution.
• Help establish processes, tools, and best practices as Arrow continues to build out the Channel Management function.

Requirements

• Bachelor’s degree in Business, Marketing, Sales, or a related field required.
• 7-10 years of progressive experience in channel management, category management, sales, product management, merchandising, or a related commercial function within a CPG manufacturer, distributor, broker, or similar organization.
• Strong business and commercial acumen with the ability to understand customer needs, market dynamics, product performance, and financial impact.
• Comfortable working with large data sets and translating information into practical, actionable business recommendations.
• Strong proficiency in Excel; experience with business intelligence or data visualization tools is a plus.
• Experience developing and presenting fact-based recommendations to internal leaders, customers, or distributor partners.
• Strong understanding of merchandising, promotional strategy, product placement, and in-market execution.

Diversity and Inclusion Statement

At Arrow International, we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger, more innovative, and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome, supported, and empowered to succeed.

Equal Opportunity Statement

Arrow International is an equal opportunity employer. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical or mental disability, except where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws.

Americans with Disabilities Act (ADA) Statement

Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application, participate in the interview process, undergo any pre-employment testing, or otherwise take part in the employee selection process, please contact us at [e-mail].

To ensure a safe and productive work environment, all candidates who receive a conditional job offer must successfully pass a confidential pre-employment drug screening, which generally consists of a hair drug test, and receive an acceptable result as a condition of employment.

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