Recruiting Operations and Onboarding Specialist

Arrow International Inc; Cleveland (OH); Hybrid; USD 60,000 - 82,000; Full time

Benefits offered by this job

Profit sharing

401(k) match

Great benefits

PTO + bonus week

Job summary

Arrow International Inc. is seeking a Recruiting Operations and Onboarding Specialist to optimize our recruiting engine and build strong candidate pipelines across field, office, and manufacturing roles.

In a hybrid work model, you will create offer letters, coordinate pre-employment steps, and partner with HR and hiring managers to deliver an exceptional new hire experience while maintaining accurate ATS records.

Qualifications

• 5+ years in talent acquisition, recruiting coordination, or HR.
• Experience managing full-cycle recruiting coordination and onboarding.
• Proficiency with ATS/HRIS and offer letter administration.

Responsibilities

• Create and distribute offer letters with accuracy and compliance.
• Coordinate pre-employment steps like background checks and drug screens.
• Manage onboarding activities and partner with HR and hiring managers.
• Maintain candidate records and ATS data with accuracy.
• Source candidates and build pipelines across fields and plants.
• Drive inclusive recruitment and candidate experience.

Skills

Talent acquisition

Recruiting coordination

Onboarding

Boolean search

LinkedIn Recruiter

ATS/HRIS

Tools

LinkedIn Recruiter

Indeed

Resume databases

Job description

Description

Join the Fun at Arrow International! Arrow International is the world’s #1 maker of charitable gaming products, from pull tabs and bingo paper to cutting‑edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe—and we’re growing fast!

We're building a winning culture that’s all about teamwork, passion, and innovation. At Arrow, you’re not just another employee—you’re part of a high‑performing team that’s redefining fun and giving back to communities. We believe in rewarding your hard work with profit‑sharing, 401(k) matching, great benefits, and paid time off—including a bonus week every July!

If you're looking for a career that’s exciting, meaningful, and full of opportunity—Arrow is the place to be.

Position Summary

Recruiting Operations and Onboarding Specialist is a hybrid role that sits at the intersection of operational excellence and proactive talent sourcing. You will split your time between two critical functions: keeping the recruiting engine running smoothly through administrative and onboarding operations, while also identifying, engaging, and building pipelines of qualified candidates across field, office, and manufacturing positions.

This role is ideal for an experienced talent acquisition professional who thrives in a fast‑paced environment, can seamlessly transition between recruiting operations and sourcing, and takes ownership of delivering an exceptional new hire and hiring manager experience.

Key Responsibilities

Recruiting and Onboarding Administration

• Create and distribute offer letters, ensuring accuracy, compliance, and timely execution.
• Initiate, monitor, and track pre-employment processes including background checks, drug screenings, employment verification, and onboarding requirements.
• Coordinate onboarding activities and partner with HR, hiring managers, and new hires to ensure a seamless transition into the organization.
• Facilitate new hire orientation sessions and support employee onboarding programs to promote a positive first-day experience.
• Maintain accurate candidate records, requisition data, hiring documentation, and pipeline statuses within the ATS.
• Serve as the recruiting point of contact when Recruiters are out of office, ensuring requisitions remain active, pipelines are maintained, and hiring processes continue uninterrupted.
• Ensure compliance with employment laws, company policies, and hiring procedures throughout the recruitment lifecycle.

Candidate Sourcing & Pipeline Development

• Proactively source candidates across Field (Distribution, Field Service Technicians, and Sales), and Plant positions using LinkedIn Recruiter, Indeed, resume databases, military recruiting platforms, referrals, and networking channels.
• Conduct targeted outreach campaigns to engage passive candidates and build relationships with top talent.
• Build and maintain active talent pipelines for both current and anticipated hiring needs.
• Utilize Boolean search techniques, talent mapping, and competitive market research.

Qualifications

• 5+ years of experience in talent acquisition, recruiting coordination, recruitment operations, HR, or a related field.
• Proven experience managing full‑cycle recruiting coordination, including requisition management, interview scheduling, onboarding, and pre‑employment processing.
• Experience creating and administering offer letters and employment documentation.
• Experience coordinating and monitoring background checks, drug screenings, and onboarding requirements.
• Experience facilitating new hire orientation and onboarding programs.
• Hands‑on sourcing experience using LinkedIn Recruiter, Indeed, resume databases, and other candidate sourcing tools.
• Proficiency with Boolean search techniques and proactive candidate sourcing strategies.
• Experience working within an Applicant Tracking System (ATS) and/or HRIS.
• Exceptional organizational and time‑management skills with the ability to manage multiple requisitions, deadlines, and priorities simultaneously.

Diversity and Inclusion Statement

At Arrow International, we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger, more innovative, and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome, supported, and empowered to succeed.

Equal Opportunity Statement

Arrow International is an equal opportunity employer. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical or mental disability—except where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws.

Americans with Disabilities Act (ADA) Statement

Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application, participate in the interview process, undergo any pre‑employment testing, or otherwise take part in the employee selection process, please contact us at [e-mail]. To ensure a safe and productive work environment, all candidates who receive a conditional job offer must successfully pass a confidential pre‑employment drug screening, which generally consists of a hair drug test, and receive an acceptable result as a condition of employment.