Change Manager

Insight Global (United States); Hartford (CT); On-site; USD 90,000 - 130,000; Full time

Job summary

Insight Global is seeking a Change Manager to drive enterprise technology adoption within a healthcare payer environment. You will lead change programs, coordinate stakeholder engagement, and develop communication and training strategies to ensure successful adoption of new systems.

The role requires 5+ years in change management, experience with technology adoption, and familiarity with payer industry frameworks.

Qualifications

• 5+ years of change management experience in complex enterprise environments.
• Experience supporting technology adoption or digital transformation initiatives.
• Experience working within a healthcare payer organization.
• Familiarity with change management frameworks, particularly for call centers and operations teams.

Responsibilities

• Lead change management efforts across multiple initiatives and align stakeholders.
• Coordinate stakeholder engagement and develop communication and training strategies.
• Prioritize incoming transformation efforts and support adoption of new systems and processes.
• Assess change impacts and manage competing priorities to drive measurable adoption outcomes.

Skills

Change management

Stakeholder management

Communication

Prioritization

AI experience

Job description

Job Description

One of Insight Global's clients is seeking a Change Manager who will support enterprise technology adoption and transformation initiatives within a healthcare payer environment. This individual will work closely with both IT and business stakeholders to drive organizational readiness, manage incoming change demand, and ensure successful adoption of new systems and processes. The dynamic individual will lead change management efforts across multiple initiatives, coordinate stakeholder engagement, develop communication and training strategies, and support prioritization of incoming transformation efforts. This role requires the ability to assess change impacts, manage competing priorities, and ensure alignment across teams while driving measurable adoption outcomes.The ideal candidate will have strong experience managing change within complex, technology-driven environments, specifically within a payer organization. Experience supporting AI or emerging technology adoption initiatives is a plus.

Skills and Requirements

5+ years of change management experience within complex, enterprise environmentsProven experience supporting technology adoption or digital transformation initiativesExperience working within a healthcare payer organizationStrong stakeholder management, communication, and organizational skillsExperience managing incoming change demand and prioritizing multiple initiativesAI ExperienceExperience supporting AI or emerging technology adoption initiativesFamiliarity with change management frameworks particularly with call centers and operations teams

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].