Our client, the U.S.’s largest commercial real estate services firm, has an exciting opportunity for a Change Manager in Richardson, TX. This 8+ month contract role is ideal for a highly experienced change professional with a strong background in enterprise technology implementations, stakeholder engagement, communications strategy, and organizational readiness. The ideal candidate will bring a thoughtful, strategic approach to change while also being hands‑on in execution, helping drive adoption across complex business and digital transformation efforts.
Job Description:
- Lead end-to-end change management activities across complex, global transformation initiatives
- Partner with senior leaders, project teams, and impacted business groups to drive alignment, engagement, and adoption
- Prepare SMEs and end users for change by delivering key messaging, readiness activities, and change support
- Design and execute creative engagement campaigns tailored to impacted audiences, with a focus on digital transformation and AI‑related change
- Translate project information, updates, and data into clear, compelling communications and visual materials
- Develop and deliver communications that articulate the vision, benefits, and practical impact of change initiatives
- Conduct readiness assessments and adoption assessments to evaluate organizational preparedness and track change progress
- Support the development of training strategies, plans, and materials to reinforce new ways of working
- Help refine internal change management methodologies and best practices, particularly around AI and digital transformation
- Analyze engagement data, user feedback, and adoption trends to optimize change strategies
- Define and support SLAs, KPIs, and success measures related to change adoption and transformation outcomes
- Organize and manage extensive user‑facing content and change materials across tools such as SharePoint and Microsoft Teams
Must Have Qualifications:
- 8–10+ years of experience in change management, organizational transformation, or transformation communications
- Proven expertise leading end-to-end change management for large-scale system implementations
- Experience driving adoption of digital solutions through structured change interventions
- Experience supporting organizational design changes and developing change plans for new operating models
- Strong experience conducting readiness and adoption assessments
- Demonstrated success designing and delivering engagement campaigns for digital, AI, or enterprise transformation initiatives
- Strong executive presence and ability to build credibility with senior leadership and cross-functional stakeholders
- Strong written and verbal communication skills
- Strong organizational skills with the ability to manage complex content and stakeholder needs across multiple workstreams
Preferred Qualifications:
- Experience supporting AI transformation, digital modernization, or enterprise technology rollouts
- Experience building and managing user content repositories in:
- SharePoint
- Microsoft Teams
- Ability to analyze change engagement data and continuously improve adoption efforts
- Experience defining and measuring change success using KPIs and SLAs
- Relevant change management certifications such as: