Change Management Lead – CCB & Process Improvement

Accenture PLC; Lorton (VA); On-site; USD 120,000 - 235,000; Full time

Job summary

Accenture Federal Services in the United States is seeking a Change Management Professional to lead an enterprise Configuration Control Board and drive process improvement across IT programs. You will engage with stakeholders at all levels and ensure that changes align with ITIL 4.0 and JSIG standards.

Requirements include 5+ years in change management (CCB leadership), 3+ years in process improvement or business analysis, and strong stakeholder collaboration.

Qualifications

• 5+ years of experience in change management, with at least two years leading a CCB.
• 3+ years of experience in process improvement, business analysis, or related role.
• 3+ years of experience engaging with stakeholders and providing recommendations.

Responsibilities

• Managing CCB activities: submission, evaluation, and approval oversight.
• Ensure changes minimize disruption to operations; implement rollback plans if needed.
• Lead Process Improvement initiatives aligned with ITIL 4.0 and JSIG.
• Engage with stakeholders throughout CCB and Process Improvement events.

Skills

Change management

CCB leadership

Process improvement

Stakeholder engagement

Education

Master's degree

Job description

Accenture Federal Services in the United States is seeking a Change Management Professional to lead an enterprise Configuration Control Board and drive process improvement across IT programs. You will engage with stakeholders at all levels and ensure that changes align with ITIL 4.0 and JSIG standards.

Requirements include 5+ years in change management (CCB leadership), 3+ years in process improvement or business analysis, and strong stakeholder collaboration.