Change Practitioner

accenturefederalservices; Lorton (VA); On-site; USD 120,000 - 235,000; Full time

Job summary

Accenture Federal Services is seeking a Change Management Professional to oversee an enterprise Configuration Control Board and a portfolio of Process Improvement initiatives. The role requires strong process improvement skills, stakeholder engagement, and expertise in ITIL 4.0 and JSIG standards.

With 5+ years in change management and 3+ years in process improvement, you will engage with stakeholders at all levels to drive initiatives that minimize disruption and improve operations.

Qualifications

• 5+ years of change management experience, with at least two years leading a CCB.
• 3+ years in process improvement, business analysis, or related roles.
• 3+ years of proactive stakeholder engagement and solution recommendations.

Responsibilities

• Manage enterprise Configuration Control Board activities including submissions, evaluations, and approvals.
• Ensure approved CCB changes minimize disruption and implement rollback plans if needed.
• Facilitate Process Improvement initiatives aligned with ITIL 4.0 and JSIG standards.
• Engage with stakeholders throughout CCB and Process Improvement events.

Skills

Change management

Stakeholder engagement

Process improvement

Problem solving

Education

Master's degree in business or related field

Certifications: CBPP, PMP, CPBPM, ITIL

Tools

Process modelling tools

Job description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands‑on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

Job Description

The Change Management Professional will manage an enterprise Configuration Control Board (CCB) as well as a portfolio of Process Improvement initiatives. This role requires a deep understanding of process improvement methodologies, exceptional problem‑solving skills, and the ability to engage with stakeholders at all levels.

The Work:

• Managing CCB activities to include Configuration submission, evaluation, and approval oversight
• Ensuring that approved CCB changes have minimal disruption to business operations - implementing rollback plans if necessary
• Facilitating Process Improvement initiatives in alignment with best practices and industry standards such as ITIL 4.0 and JSIG
• Engaging with stakeholders throughout CCB and Process Improvement events

Here's what you need:

• 5+ years of experience in change management efforts, with at least two of those years spent leading a CCB effort
• 3+ years of experience in process improvement, business analysis, or a related role
• 3+ years of experience working proactively with stakeholders, anticipating their needs, and providing well thought out recommendations and solutions

Bonus points if you have:

• Master's degree in business, engineering, operations management, or a related field
• Familiarity with process modelling tools
• CBPP, PMP, CPBPM, ITIL certifications

Security Clearance:

An active TS/SCI clearance

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:

$120,400 - $234,700 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Aff… service me