Change Management Consultant

Extropy; United States; Remote; Confidential; Full time

Job summary

A leading consulting firm is seeking a Change Management Consultant to guide internal and client transitions amid digital transformations. This role emphasizes creating actionable plans that promote engagement and successful adoption of new systems and processes, ensuring compliance with industry standards.

Qualifications

• Experience in ERP, P2P, or digital transformations.
• Demonstrated success in change management.
• Familiarity with regulatory frameworks (SOX, HIPAA).

Responsibilities

• Lead change initiatives for internal and client-facing projects.
• Develop and implement change management strategies.
• Guide clients through compliance transformations.

Skills

Stakeholder Engagement

Training Strategy

Organizational Design

Communication

Agile Environment

Education

Bachelor's degree in a related field

Tools

Asana

SharePoint

PowerPoint

LMS platforms

Job description

About Us

Extropy Advisors is an advisory firm in the finance digital transformation space, founded in 2014. Our mission is to help organizations navigate successfully through the financial digital transformation journey, reach exceptional performance, and develop the processes and culture for long-term continuous improvement. Core to our business are strong reseller and professional services partnerships with carefully selected technology platforms and service providers. We are a certified women-owned small business that believes in empowering organizations of all sizes to transition into an automated, paperless environment to improve the efficiency and accuracy of workflows, while freeing up valuable human resources from routine, mundane tasks and reassigning them to focus on more strategic assignments through thoughtfully planned change management practices.

Our Core Values

Commitment

Unwavering commitment to ensuring our customers' success throughout their digital transformation journey, tailoring strategies for growth and excellence.

Ingenuity

Driving client success with creative solutions, staying at the forefront of digital finance through continuous learning and innovation.

Collaboration

Enhancing client outcomes by promoting internal collaboration, and breaking down silos for a unified and effective digital transformation.

Leadership

Cultivating leadership in change management, supporting clients to effectively communicate and lead, and ensuring maximized results in the digital era.

Tasks

Overview:

Extropy is seeking a dynamic and strategic Change Management Consultant to lead both internal and client-facing change initiatives. This role will play a key part in ensuring the successful adoption of new systems, processes, and ways of working, supporting Extropy’s internal operations and driving transformation programs for our clients across various industries, including those with complex compliance needs such as SOX, HIPAA, ISO 27001, and GDPR.

The ideal candidate brings hands-on experience managing organizational change in digital transformation projects and excels in translating business impact into actionable plans that promote engagement, alignment, and behavioral change. This individual will work cross-functionally with Extropy team leads, delivery pods, and client stakeholders to ensure smooth transitions and measurable adoption outcomes.

Key Responsibilities:

External Change Management (Client-Facing):

Develop and lead comprehensive change management strategies tailored to each client’s transformation program—covering system adoption, process redesign, and organizational alignment.

Support implementation efforts for financial systems like Basware, NetSuite, and similar platforms across procurement, AP, and compliance-related workflows.

Guide clients through SOX-compliant transformations, as well as change initiatives subject to other industry regulations such as HIPAA (healthcare), ISO 27001 (data security), or GDPR (data privacy).

Conduct stakeholder impact assessments to inform training plans, change readiness activities, and communication strategies.

Establish and manage change champion networks within client organizations to support localized adoption and feedback loops.

Internal Change Management (Extropy-Focused)

Design and lead change efforts related to Extropy’s own evolving delivery model (e.g., pod structures, new services, tools, or internal systems).

Collaborate with department heads and delivery leaders to identify internal enablement needs, training gaps, and cultural shifts required to sustain operational excellence.

Support communication and rollout plans for internal systems changes (e.g., Asana workflows, time tracking, knowledge management, and internal SOPs).

Partner with HR and the Director of Professional Services to develop onboarding, upskilling, and change readiness resources for team members.

Communication & Engagement:

Design and lead change efforts related to Extropy's own evolving delivery model (e.g., pod structures, new services, tools, or internal systems).

Collaborate with department heads and delivery leaders to identify internal enablement needs, training gaps, and cultural shifts required to sustain operational excellence.

Support communication and rollout plans for internal systems changes (e.g., Asana workflows, time tracking, knowledge management, and internal SOPs).

Partner with HR and the Director of Professional Services to develop onboarding, upskilling, and change readiness resources for team members.

Training & Enablement:

Develop blended training programs—including instructor-led sessions, self-paced modules, job aids, and “train the trainer” toolkits.

Define role-specific training tracks for various stakeholders (e.g., requestors, approvers, procurement analysts, finance leads).

Align training timelines with system go-lives or internal rollout plans to maximize adoption and confidence.

Sustainability & Support

Define post-implementation or post-rollout support models (e.g., internal SMEs, help desks, refreshers).

Track adoption KPIs and behavioral metrics to validate change outcomes.

Recommend reinforcements or refinements based on business feedback and observations.

Requirements

Requirements:

Bachelor's degree in a related field.

Demonstrated success supporting ERP, P2P, or digital transformation programs.

Familiarity with regulatory frameworks like SOX, HIPAA, ISO 27001, or GDPR.

Strong background in stakeholder engagement, training strategy, and organizational design.

Excellent written and verbal communication skills.

Ability to collaborate cross-functionally and influence without authority.

Experience delivering internal change management within consulting or high-growth firms.

Comfort working in agile environments with iterative delivery models.

Familiarity with tools like Asana, SharePoint, PowerPoint, and LMS platforms.