100% Remote, IT OT Service Management Consultant - Only W2

Taras Technology LLC; United States; Remote; USD 120,000 - 150,000; Full time

Job summary

A leading company is seeking an IT OT Service Management Consultant to optimize operational frameworks and enhance service delivery in the IT and Operational Technology sectors. The role requires extensive experience in IT/OT management, ITIL certification, and the ability to improve service quality and customer satisfaction through analytical and collaborative efforts.

Qualifications

• 10+ years of experience in IT or OT Service Management.
• Proven experience in Network/Server Infrastructure operations management.
• Experience working with Data Centers and operational technology.

Responsibilities

• Design operational frameworks such as ITIL and COBIT.
• Analyze OT infrastructure for improvements and enhance service delivery.
• Collaborate across IT, OT, and business units for best practices.

Skills

Consulting

Client-facing

Documentation

Education

ITIL Certification

Tools

ServiceNow

Job description

100% Remote, IT OT Service Management Consultant - Only W2

100% Remote, IT OT Service Management Consultant - Only W2

4 days ago Be among the first 25 applicants

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Job Description

The IT-OT Service Management Consultant will play a key role in helping our clients design and implement operational frameworks such as ITIL, COBIT, ISA-95, IEC 62443, NIST 800-53, NIST 800-82, and ISO 55000 within their organizations, specifically as they relate to Operational Technology solutions.

This involves a comprehensive analysis of the existing OT infrastructure to pinpoint areas needing improvement. You will be instrumental in developing strategies and solutions that enhance both OT and IT service delivery and support. This role requires close collaboration with OT, IT, and various business units to ensure Service Management best practices are effectively integrated into daily operations, ultimately improving service quality and customer satisfaction.

Ideal Candidate

* 10+ years of experience in IT or OT Service Management

* ITIL certified

* Proven experience in Network/Server Infrastructure operations management (WAN experience or telecom/wireless experience is a plus)

* Experience working with Data Centers

* Hands-on experience with ServiceNow

* Strong consulting skills with a client-facing approach

* Ability to create clear written documentation and diagrams

* Experience in the utilities sector (oil and gas, or engineering backgrounds are highly desirable)

* Prior experience working with operational technology

“Taras Technology, LLC is an EEO/AA Employer: women, minorities, the disabled and veterans are encouraged to apply”

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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