Certified Shift Leader: Fast, Safe, Guest-First Service

McDonald's; St. Albans (VT); On-site; USD 40,000 - 50,000; Full time

Job summary

A global fast-food chain is seeking a Certified Swing Manager in St. Albans, Vermont. This role involves overseeing daily operations, ensuring food safety, and leading the team to deliver exceptional customer service. The ideal candidate should have experience in leadership, strong communication skills, and a commitment to operational compliance. The certified swing manager will balance people, performance, and procedures to create a welcoming environment for customers.

Qualifications

• Proven experience in a leadership role within a fast-paced environment.
• Strong understanding of food safety and operational compliance.
• Ability to coach and develop team members.

Responsibilities

• Oversee daily restaurant operations during assigned shifts.
• Lead and direct crew members for optimal service delivery.
• Ensure food safety procedures and cleanliness standards are met.
• Manage labor deployment and monitor costs.
• Train and develop crew members on brand standards.

Skills

Customer service

Team leadership

Operational compliance

Food safety

Communication

Job description

A global fast-food chain is seeking a Certified Swing Manager in St. Albans, Vermont. This role involves overseeing daily operations, ensuring food safety, and leading the team to deliver exceptional customer service. The ideal candidate should have experience in leadership, strong communication skills, and a commitment to operational compliance. The certified swing manager will balance people, performance, and procedures to create a welcoming environment for customers.