Certified Shift Leader: Fast, Safe, Guest-First Service

McDonald's; City of Plattsburgh (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

A popular fast-food chain is seeking a Certified Swing Manager to oversee daily operations in Plattsburgh, NY. This role involves directing crew members, ensuring food safety compliance, and leading teams to deliver excellent customer service. The ideal candidate will foster a positive team environment and handle financial stewardship, all while maintaining the restaurant's brand standards. Strong leadership and communication skills are essential. This position offers an opportunity to develop your management skills in a dynamic setting.

Qualifications

• Responsible for overseeing daily restaurant operations during assigned shifts.
• Directs crew members and manages floor operations.
• Enforces food safety procedures and cleanliness standards.
• Trains and coaches crew members on service behaviors.

Responsibilities

• Ensure restaurant operates safely and efficiently.
• Monitor speed of service, order accuracy, and food quality.
• Manage labor deployment and control costs.
• Communicate effectively with General Manager about shift performance.

Skills

Team leadership

Customer service

Food safety compliance

Operational management

Job description

A popular fast-food chain is seeking a Certified Swing Manager to oversee daily operations in Plattsburgh, NY. This role involves directing crew members, ensuring food safety compliance, and leading teams to deliver excellent customer service. The ideal candidate will foster a positive team environment and handle financial stewardship, all while maintaining the restaurant's brand standards. Strong leadership and communication skills are essential. This position offers an opportunity to develop your management skills in a dynamic setting.