Certified Shift Leader: Fast, Safe, Guest-First Service

McDonald's; Town of Peru (NY); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading fast-food restaurant chain is seeking a Certified Swing Manager to oversee restaurant operations during shifts. This role is key for ensuring efficient service, food safety, and team leadership. The ideal candidate will demonstrate strong leadership, excellent customer service, and the ability to maintain operational standards. Responsibilities include managing crew members, ensuring compliance with food safety procedures, and supporting financial stewardship. This position promotes a positive work environment and effective communication with the management team.

Qualifications

• Proven leadership skills in a fast-paced environment.
• Ability to enforce food safety procedures effectively.
• Strong communication skills with team and customers.
• Experience in managing operational compliance.

Responsibilities

• Oversee daily operations and manage shift team.
• Ensure compliance with food safety and cleanliness standards.
• Train and coach crew members on procedures and service.
• Monitor financial stewardship and labor deployment.

Skills

Leadership

Customer service

Food safety management

Team training and development

Job description

A leading fast-food restaurant chain is seeking a Certified Swing Manager to oversee restaurant operations during shifts. This role is key for ensuring efficient service, food safety, and team leadership. The ideal candidate will demonstrate strong leadership, excellent customer service, and the ability to maintain operational standards. Responsibilities include managing crew members, ensuring compliance with food safety procedures, and supporting financial stewardship. This position promotes a positive work environment and effective communication with the management team.