Certified Shift Leader: Fast, Safe, Guest-Obsessed

McDonald's; Portsmouth (NH); On-site; USD 40,000 - 55,000; Full time

Job summary

A major fast-food chain is seeking a Certified Swing Manager to oversee daily operations during shifts. Responsibilities include managing crew members, ensuring food safety standards, and delivering exceptional customer service. The ideal candidate will demonstrate strong leadership and communication abilities, alongside a commitment to brand standards and operational excellence. This position is pivotal in creating a positive work environment and balancing performance with procedures to uphold service quality.

Qualifications

• Proven leadership skills in a fast-paced environment.
• Experience in restaurant operations.
• Strong communication skills with team and customers.

Responsibilities

• Oversee daily restaurant operations during assigned shifts.
• Train and coach crew members on procedures and service behaviors.
• Ensure food safety and operational compliance.

Skills

Leadership

Team development

Customer service

Operational compliance

Financial stewardship

Job description

A major fast-food chain is seeking a Certified Swing Manager to oversee daily operations during shifts. Responsibilities include managing crew members, ensuring food safety standards, and delivering exceptional customer service. The ideal candidate will demonstrate strong leadership and communication abilities, alongside a commitment to brand standards and operational excellence. This position is pivotal in creating a positive work environment and balancing performance with procedures to uphold service quality.