Certified Shift Leader: Food Safety & Guest Experience

McDonald's; Hampton (NH); On-site; USD 35,000 - 50,000; Full time

Job summary

A multinational fast-food chain is seeking a Certified Swing Manager responsible for leading daily operations during shifts. The role focuses on managing crew members, ensuring food safety, and delivering exceptional customer service. Successful candidates will have strong leadership skills, the ability to enforce operational standards, and foster team development. This position offers a chance to make a significant impact on team performance and customer satisfaction in a dynamic environment, while upholding brand integrity.

Qualifications

• Trained and certified leader in restaurant operations.
• Ability to manage shift teams and direct crew members.
• Experience in enforcing food safety procedures.

Responsibilities

• Oversee daily restaurant operations during assigned shifts.
• Direct crew members and manage floor operations.
• Ensure compliance with food safety and cleanliness standards.
• Monitor speed of service and order accuracy.
• Conduct operational reviews and provide feedback.

Skills

Leadership

Customer Service

Food Safety Compliance

Team Development

Operational Management

Job description

A multinational fast-food chain is seeking a Certified Swing Manager responsible for leading daily operations during shifts. The role focuses on managing crew members, ensuring food safety, and delivering exceptional customer service. Successful candidates will have strong leadership skills, the ability to enforce operational standards, and foster team development. This position offers a chance to make a significant impact on team performance and customer satisfaction in a dynamic environment, while upholding brand integrity.