Certified Shift Leader: Fast, Safe, Guest-First Service

McDonald's; Colchester (VT); On-site; USD 40,000 - 50,000; Full time

Job summary

A global fast-food chain is seeking a Certified Swing Manager to oversee daily operations during shifts. This role focuses on ensuring safety, quality, service, and cleanliness while training and leading crew members. The ideal candidate must effectively manage labor deployment, enforce food safety standards, and provide excellent customer service. The position requires strong leadership skills and the ability to create a positive work environment. Applicants should have experience in fast-paced settings and a commitment to upholding brand values.

Qualifications

• Manage daily restaurant operations effectively to meet brand standards.
• Train and coach crew members on procedures and brand values.
• Ensure compliance with food safety regulations and operational policies.

Responsibilities

• Oversee shift team performance and manage operational efficiency.
• Monitor service speed, order accuracy, and food quality.
• Communicate with General Manager regarding shift performance and concerns.

Skills

Leadership

Team development

Customer service

Food safety procedures

Job description

A global fast-food chain is seeking a Certified Swing Manager to oversee daily operations during shifts. This role focuses on ensuring safety, quality, service, and cleanliness while training and leading crew members. The ideal candidate must effectively manage labor deployment, enforce food safety standards, and provide excellent customer service. The position requires strong leadership skills and the ability to create a positive work environment. Applicants should have experience in fast-paced settings and a commitment to upholding brand values.