Shift Operations Leader: Safe, Fast, and Friendly Service

McDonald's; St. Albans (VT); On-site; USD 40,000 - 50,000; Full time

Job summary

A global quick-service restaurant chain is looking for a Certified Swing Manager to oversee daily operations and ensure compliance with safety and quality standards. The role involves managing the crew, monitoring service efficiency, and training team members. Ideal candidates will have leadership skills and experience in the food service industry, focusing on creating a positive work environment and delivering exceptional customer service.

Qualifications

• Trained and certified leader with experience in managing restaurant operations.
• Ability to oversee daily restaurant activities while ensuring brand standards.
• Skilled in food safety and operational compliance procedures.

Responsibilities

• Oversee daily restaurant operations during assigned shifts.
• Direct crew members and manage floor operations for exceptional customer service.
• Monitor food safety and compliance while managing labor costs.
• Train and coach crew members on procedures and service standards.

Skills

Leadership

Team Development

Customer Service

Operational Compliance

Communication

Job description

A global quick-service restaurant chain is looking for a Certified Swing Manager to oversee daily operations and ensure compliance with safety and quality standards. The role involves managing the crew, monitoring service efficiency, and training team members. Ideal candidates will have leadership skills and experience in the food service industry, focusing on creating a positive work environment and delivering exceptional customer service.