Certified Shift Leader: Fast, Safe, Great Service

McDonald's Restaurants Limited; Concord (NH); On-site; USD 22,000 - 33,000; Full time

Job summary

McDonald’s in Concord, NH seeks a Certified Swing Manager to oversee daily restaurant operations during assigned shifts, ensuring safety, speed, accuracy, and hospitality across drive-thru, counter, kiosk, and mobile orders.

The role leads the shift team, assigns duties, monitors quality and cleanliness, enforces brand standards, and coaches crew members to deliver a consistently excellent guest experience.

Qualifications

• Experience leading a restaurant shift and coordinating crew members.
• Maintaining food safety and hospitality standards across all service channels.
• Ability to monitor service speed, order accuracy, and quality.

Responsibilities

• Oversee daily restaurant operations during assigned shifts.
• Direct crew members, assign positions, and manage floor operations to ensure excellent guest experience.
• Monitor safety, cleanliness, and compliance with brand standards.

Skills

Shift leadership

Customer service

Food safety

Team coaching

Job description

McDonald’s in Concord, NH seeks a Certified Swing Manager to oversee daily restaurant operations during assigned shifts, ensuring safety, speed, accuracy, and hospitality across drive-thru, counter, kiosk, and mobile orders.

The role leads the shift team, assigns duties, monitors quality and cleanliness, enforces brand standards, and coaches crew members to deliver a consistently excellent guest experience.