Closing Shift Leader: Fast, Safe Service & Team Coach

McDonald's Restaurants Limited; Hampton (NH); On-site; USD 60,000 - 85,000; Full time

Job summary

McDonald’s in Hampton, NH seeks a Certified Swing Manager to oversee daily restaurant operations during shifts. You’ll lead the shift team, assign roles, and manage floor operations to deliver fast, friendly, accurate service across drive-thru, front counter, kiosk, mobile order, and curbside.

You’ll enforce food safety, control costs, coach crew members, and communicate with the General Manager about performance, staffing, and equipment issues, ensuring a safe, clean, and welcoming environment.

Qualifications

• Experience leading shift teams and directing crew members.
• Knowledge of food safety procedures and brand standards.

Responsibilities

• Oversee daily restaurant operations during assigned shifts.
• Direct crew, assign positions and manage floor operations.
• Monitor quality, service speed, accuracy, and hospitality.
• Enforce food safety, handwashing, time and temperature controls.
• Lead training and coaching to uphold brand standards.
• Communicate with General Manager about shift performance and issues.

Job description

McDonald’s in Hampton, NH seeks a Certified Swing Manager to oversee daily restaurant operations during shifts. You’ll lead the shift team, assign roles, and manage floor operations to deliver fast, friendly, accurate service across drive-thru, front counter, kiosk, mobile order, and curbside.

You’ll enforce food safety, control costs, coach crew members, and communicate with the General Manager about performance, staffing, and equipment issues, ensuring a safe, clean, and welcoming environment.