Shift Operations Leader | Fast-Food Service Expert

McDonald's Restaurants Limited; Keene (NH); On-site; USD 42,000 - 52,000; Full time

Job summary

McDonald’s in Keene, NH seeks a Certified Swing Manager to oversee daily restaurant operations during assigned shifts, ensuring safety, speed, accuracy, and hospitality across drive-thru, front counter, kiosk, mobile order and curbside.

You will lead the shift team, monitor food safety, manage labor deployment and costs, coach crew members, and communicate with the General Manager about performance, equipment issues, and guest concerns.

Qualifications

• Oversee daily restaurant operations during assigned shifts.
• Ensure food safety, quality, and hospitality across service channels.

Responsibilities

• Lead shift team, assign positions, and manage floor operations to deliver fast, friendly, and accurate service.
• Monitor speed of service, order accuracy, and brand standards; enforce food safety procedures.

Job description

McDonald’s in Keene, NH seeks a Certified Swing Manager to oversee daily restaurant operations during assigned shifts, ensuring safety, speed, accuracy, and hospitality across drive-thru, front counter, kiosk, mobile order and curbside.

You will lead the shift team, monitor food safety, manage labor deployment and costs, coach crew members, and communicate with the General Manager about performance, equipment issues, and guest concerns.