This is responsible professional work in the clinic of a community mental health center setting. This position will service one or more counties in the catchment area—Lowndes, Autauga, Elmore.
DESCRIPTION OF DUTIES:
- Take temperature, pulse, blood pressure, and other vital signs to detect deviations from normal and record the information in the Electronic Health Record.
- Document physical assessment of consumers.
- Maintain complete and accurate documentation.
- Observe safety and security procedures; promote a safe and pleasant work environment.
- Review and assist with medication orders.
- Respond to all patient messages and document conversations in electronic medical records.
- Contact the doctor when any significant change in client medication is indicated.
- Arrange for mental health services when needed and assist in obtaining other needed services.
- Assist clients in applying for patient assistance programs.
- Provide transportation for clients if necessary.
- Complete all forms and paperwork required by Carastar.
- Participate in training activities to increase skills and knowledge in caring for psychiatric clients and understanding psychotropic drugs.
- Monitor consumers during telemedicine sessions and serve as liaison between consumer and prescriber.
- Complete all necessary forms with consumers.
- Process voicemails, refill requests, and other consumer messages, and follow up as needed, coordinating with nursing, front desk/call center, and providers.
- Cross-train in other programs and settings as needed.
Perform related work as requested by supervisor.
REQUIREMENTS:
- Knowledge of principles, techniques, and standards of clinic setting.
- Knowledge of vital signs.
- Willingness to provide services in a non-traditional setting.
- Ability to relate warmly to clients.
- Ability to recognize adverse reactions to medication in clients.
QUALIFICATIONS:
- Be a Registered or Certified Medical Assistant in Alabama with some experience.
- Maintain current CPI and Red Cross First Aid/CPR certifications.
- Hold a valid driver's license with an acceptable driving record.
- Maintain at least liability coverage on personal vehicles.