Certified Medical Assistant

Piedmont Ear, Nose, Throat & Related Allergy, PC; Winston-Salem (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Certified Medical Assistant to enhance patient care and support medical providers in a fast-paced clinic. This role involves performing vital sign measurements, managing patient records, and ensuring a high-quality patient experience. The ideal candidate will thrive in a collaborative environment, demonstrating a commitment to safety, confidentiality, and patient service. With a culture centered on caring and teamwork, this position offers a unique opportunity to make a meaningful impact in the lives of patients while working closely with healthcare professionals.

Qualifications

• CMA/RMA Certification and CPR certification required.
• High school diploma or GED is mandatory.

Responsibilities

• Assist in all aspects of patient care under supervision.
• Prepare for patient appointments and provide follow-ups.
• Maintain patient confidentiality and comply with HIPAA.

Skills

Patient service orientation

Medical terminology knowledge

Safety-consciousness and OSHA compliance

Coding knowledge (CPT, ICD, etc.)

Computer skills

Phone skills

Education

High school diploma or GED

Completion of an approved medical assisting program - CMA/RMA Certification

Current CPR certification

Valid NC Driver's License

Job description

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Description

At Penta, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care, and seamless integration with market-leading health systems and our communities. We are a fast-paced clinic with minimal turnover.

In a collaborative manner, the Medical Assistant will support Medical Providers and patients through tasks such as patient care management, organization, and communication. The Medical Assistant ensures all activities are completed accurately, with high quality, and in a timely manner, aligning with our vision to become the ENT of choice by redefining value and access to quality care through an effortless experience, a culture of care, and seamless community integration. Our core values are Caring, Respect, Teamwork, and Quality.

We seek a highly motivated individual to perform patient interviews, measure vital signs (pulse, temperature, blood pressure, weight, height), and record information on patients' charts. The Medical Assistant prepares treatment rooms and collaborates closely with Providers and staff to ensure quality patient care and satisfaction.

Work Location

This position is based on-site in Winston-Salem, NC, with possible limited travel to our NC satellite offices in Kernersville, Clemmons, Elkin, and Mount Airy.

Purpose

Assist in all aspects of patient care under the supervision of a physician or PA.

Responsibilities

• Maximize provider productivity by preparing for patient appointments, assisting during appointments, and providing follow-ups.
• Review patients' charts prior to encounters and ensure exam rooms are prepared and stocked.
• Schedule additional tests to support diagnoses as directed.
• Act as a resource and contact point for patients, returning calls, providing lab results, and answering questions.
• Provide patient education regarding aftercare, medications, therapies, and regimens.
• Ensure medical records are complete and accurate by recording patient concerns, vital signs, and other information.
• Follow safety protocols, including PPE use and equipment safety checks, to minimize risks and prevent infection transmission.
• Maintain patient confidentiality and privacy in compliance with HIPAA.
• Contribute to a patient-centered team environment by cross-training and filling in as needed, maintaining certifications.

Requirements

• High school diploma or GED
• Completion of an approved medical assisting program - CMA/RMA Certification
• Current CPR certification
• Valid NC Driver's License

Key Competencies

• Patient service orientation
• Medical terminology knowledge
• Safety-consciousness and OSHA compliance
• Coding knowledge (CPT, ICD, etc.)
• Computer skills
• Phone skills

Additional Information

Seniority level: Entry level

Employment type: Full-time

Job function: Health Care Provider

Industries: Medical Practices