Certified Medical Assistant

NorthShore University HealthSystem; Warrenville (IL); On-site; USD 31,000 - 47,000; Full time

Benefits offered by this job

Premium pay for eligible employees

Tuition Reimbursement

Free Parking at designated locations

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off

Community Involvement Opportunities

Job summary

Endeavor Health seeks a Certified Medical Assistant to join our Warrenville, IL outpatient team. This full-time role offers 40 hours per week, Monday through Friday, 8:00 am to 4:30 pm, with premium pay for eligible staff.

You will provide wellness coaching, patient education, and care management support within a multidisciplinary care team, coordinating with RN Care Manager and providers. CMA certification is required.

Qualifications

• 2 years of experience in outpatient ambulatory care setting.
• 1 year of Epic user experience.
• Knowledge of insurance/payor mix.
• Experience with healthcare systems and community-based organizations.

Responsibilities

• Provides support, empowerment, education, and care management to identified patients.
• Verifies eligibility based on criteria report.
• Identifies support needs for patients and caregivers.
• Develops/modifies care plans and assists patients with self-management.
• Assesses patients' activity, diet, smoking, and social/economic resources.
• Works with patients with readmission issues to prevent recurrence.
• Provides prescriptions, DME, and outpatient services as needed.
• Documents actions in EMR and maintains daily caseload.
• Coordinates with RN Care Manager to develop/modify care plans.
• Uses community resources to support patient care options.
• Requests referrals and facilitates access to community resources.
• Educates patients on evidence-based standards of care and self-management.

Skills

Outpatient ambulatory care

Epic EMR

Insurance/payor mix

Healthcare systems collaboration

Multidisciplinary teamwork

Written & verbal communication

CMA certification

CPR/BLS preferred

Health Coach

National Board

Education

CMA certification/registration

CPR/BLS preferred

Tools

Epic EMR

Microsoft Office

Job description

Hourly Pay Range:

$22.58 - $33.87 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Certified Medical Assistant
• Location: Warrenville, IL
• Full Time: 40 hours per week
• Hours: Monday-Friday, 8-hour shifts, 8:00a-4:30p

A Brief Overview:

Under the general supervision this position works independently and as part of a team to provide support, health education, and care management services to patients and their families using an empowerment approach in coordination with health care providers and systems. Responsible for wellness coaching to reduce or eliminate high risk behaviors; encourages the adoption of habits that are conducive to a higher quality of life; develops and distributes health education materials to identified patients and family members; discusses customized care plans for patients including goals and plans of action; coordinates care with other health related vendors for optimal patient care.

What you will do:

• Provides support, empowerment, education, and care management services to identified patients as designated.
• Verifies eligibility based on criteria report
• Identifies support needs for patients and/or their caregivers/families.
• Develops and/or modifies care plans, provides creative guidance in initiating care plan, assists patient in overcoming any self-management challenges based on provider's plan of care.
• Conducts assessment of patients' physical activity, dietary habits, cigarette smoking habits, and social and economic resources.
• Works with patients with readmission issues to prevent reoccurrence.
• Provides prescriptions, DME equipment and outpatient services to appropriate patients as needed.
• Assists in reviewing all specifically designated patients such as readmissions, CHF patients, AMI patients, PNA patients, COPD patients and other high risks designated individuals as assigned
• Documents all actions in required EMR system.
• Maintains daily case load and discusses any complex patients with RN Care Manager that may need higher level of care management.
• Coordinates with RN Care Manager - develops and modifies care plans, provides creative guidance in initiating care plan, overcoming any self-management challenges as needed.
• Utilizes and works with community resources to ensure resources available to the patient and their disease specific care options
• Requests referrals from provider for needed services and facilitates access to community resources.
• Collaborates with provider and RN Care Manager to help educate patients with chronic illness about evidence-based standards of care and self-management of their chronic illness.
• Participates in performance improvement activities as assigned.
• Complies with all required documentation of patient services.
• Provides baseline and benchmarks for Quality improvement/outcome tracking.

What you will need:

• 2 Years of experience in outpatient ambulatory care setting
• 1 Year of epic User experience
• Knowledge and understanding of insurance/payor mix
• Experience working with healthcare systems and community-based organizations.
• Ability to handle multiple responsibilities, stress, and high work load volumes
• Ability to easily adapt to change
• Working knowledge of Microsoft Office products
• Ability to work as part of a multidisciplinary team
• Strong organizational skills with excellent written and oral communication skills
• Ability to work effectively with staff, community members, family members, and external agencies
• Demonstrated problem solving and decision-making skills with ability to exercise initiative
• Knowledge and understanding of continuous quality improvement principles
• CPR or BLS - American Heart Association (AHA) Preferred
• Current CMA certification or registration Required Or
• Required Or
• Required Or
• Certified Health Coach Required Or
• National Board Required Or

Benefits (for full and part-time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.