Medical Assistant- Chronic and Complex Care Management-1

1100 Endeavor Health Clinical Operations; Warrenville (IL); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Premium pay for eligible employees

Tuition Reimbursement

Free Parking at designated locations

Wellness Program

Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off

Community Involvement Opportunities

Job summary

Endeavor Health is seeking a Medical Assistant in Warrenville, IL to support the Chronic and Complex management program. This full-time role involves coordinating care, outreach, and scheduling, with a focus on proactive patient support and communication across care teams.

Preferred candidates hold a current Medical Assistant certification and BLS/CPR, plus experience using clinical equipment. Competitive benefits include premium pay, tuition reimbursement, and comprehensive health plans.

Qualifications

• Education: Preferred current certification from a national Medical Assistant certification body or obtain within 3 months of hire or transfer.
• Certification: BLS/CPR Certification for the Healthcare Provider American Heart Association (AHA) required.
• Experience: Working knowledge of and experience with the use clinical equipment and materials.

Responsibilities

• The CCM program support and coordinate care for chronic and complex patients.
• Proactively identify patients at risk and provide early intervention to prevent crises.
• Support provider/patient interactions with recommended treatments and therapies.
• Facilitate communication among patients, families, caregivers, providers and health plan.
• Enroll patients in CCM and manage portal outreach and care coordination tasks.
• Coordinate appointments and connect patients with needed resources.

Skills

Patient care

Clinical support

Medical terminology

Education

Medical Assistant certification

Tools

EHR systems

Medical devices

Job description

Position Highlights

• Position: Medical Assistant
• Location: Warrenville, IL
• Full Time: 40 hours/week
• Hours: Monday-Friday, 8:30a-5:00p
• Hourly Pay Range: $20.29 - $29.42 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

What you will do

• The Chronic and Complex management program (CCM)
• Proactively identify patients who have multiple or complex medical and/or psychosocial needs or who are at risk of developing complex needs during an acute episode of illness.
• Provide early intervention and prevent recurrent crisis or unnecessary hospitalizations.
• Support and reinforce provider and patient interactions with recommended treatments and therapies.
• Facilitate communication among the patient, their families and caregivers, healthcare providers, the community, and the health plan.
• Support rising risk patient population and as needed support the MSW or RN with the higher risk patients.
• Engages and enrolls patient in CCM.
• Manages tasks in portal for patients that require outreach and support with coordination of care.
• Outreaches Chronic Care Management patients as assigned, minimum 20 minutes/month.
• Refers clinical issues to RN.
• Support with connecting patients to resources.
• Support patients with appt scheduling and coordination of care.

What you will need

• Education: Preferred current certification from a national Medical Assistant certification body or obtain within 3 months of hire or transfer.
• Certification: BLS/CPR Certification for the Healthcare Provider American Heart Association (AHA) required.
• Experience: Working knowledge of and experience with the use clinical equipment and materials.

Benefits (for full and part time positions)

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program
• Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities

Company Overview

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org. When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best". Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging- each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

Equal Opportunity Employer Statement

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.