Centre Manager

Halfords; Yorkshire (DE); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

5.6 weeks’ annual leave

Hybrid training and career progression

Uncapped bonus scheme

Discounts on Halfords products

Health Cash Plan

Pension Scheme

Share save scheme

GP Access 24/7

Cycle to Work Scheme

Job summary

Halfords is seeking an Autocentre Centre Manager to lead a team, drive customer satisfaction, and deliver strong business performance. You will oversee daily operations, coach staff, and maintain high standards of service and safety.

The role offers a competitive base salary, uncapped bonus potential, and extensive employee benefits. The position emphasizes team development, customer experience, and progression through hybrid training and qualification programs, with pathways to ATA & MOT Tester

Qualifications

• Leadership experience managing automotive or similar teams
• Proven ability to deliver high customer satisfaction and manage performance
• Coaching-based approach to team development and training
• Experience meeting Health & Safety compliance standards
• Experience with high sales turnover and KPI management
• Excellent written and verbal communication skills
• Proficient IT skills and willingness to learn in-house systems
• Good time management and organisational skills
• A current valid driving licence

Responsibilities

• Lead and coach team to deliver excellent customer journeys
• Drive business performance and achieve KPIs for the centre
• Manage day-to-day operations and staff scheduling
• Ensure compliance with health and safety standards
• Foster a high-performing sales and customer service culture

Skills

Leadership

Customer focus

Coaching

Health & Safety compliance

Sales KPIs

Communication

IT literacy

Time management

Driving licence

Job description

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long‑term career with excellent progression and training schemes, this really could be the perfect opportunity for you,

• On-target earnings up to £50,600
• Comprising a base salary of £36,000 - £39,000
• An uncapped monthly bonus scheme with average additional earnings of £11,600 per year.
• 5 days a week (this centre is closed on Sunday's)
• Earn extra with our refer a friend scheme - T&C’s Apply.

Benefits Include:

5.6 weeks’ annual leave

Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores

Discounts on everything from groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream - access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share save scheme with a 20% discount on shares

Health Cash Plan - to access wellbeing services and claim back healthcare costs

Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We’re in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.