Autocentre Centre Manager: Lead Team & Drive Growth

Halfords Careers; Essex (MD); On-site; USD 50,000 - 78,000; Full time

Benefits offered by this job

5.6 weeks’ annual leave

Staff discounts

Pension

GP access

Cycle to Work

Health plan

Job summary

Halfords is seeking an Autocentre Manager to lead a high-performing team and deliver an outstanding customer journey across our centres. You will drive business performance, coach staff, and ensure safety standards while managing KPI targets.

Join the UK’s leading motoring service network, with a generous uncapped bonus scheme and progression opportunities, plus comprehensive benefits and training to support your long-term career with Halfords.

Qualifications

• Strong leadership experience in automotive or similar service environment.
• Proven track record of delivering high customer satisfaction.
• Excellent verbal and written communication skills.
• Coaching-based approach to team development and training.
• Experience meeting Health & Safety standards and driving KPIs.

Responsibilities

• Lead and develop the autocentre team to achieve targets.
• Ensure an excellent customer journey and satisfaction across all touchpoints.
• Drive business performance through effective coaching and sales leadership.
• Maintain Health & Safety standards and compliance across the site.
• Manage KPI performance, scheduling, and inventory in a fast-paced environment.

Skills

Leadership

Customer service

Communication

Coaching

Health and safety

Sales KPIs

IT literacy

Time management

Driving licence

Tools

In-house systems

Job description

Halfords is seeking an Autocentre Manager to lead a high-performing team and deliver an outstanding customer journey across our centres. You will drive business performance, coach staff, and ensure safety standards while managing KPI targets.

Join the UK’s leading motoring service network, with a generous uncapped bonus scheme and progression opportunities, plus comprehensive benefits and training to support your long-term career with Halfords.