Centralized Scheduling Representative I

Olympic Medical Center; Center (IN); On-site; USD 30,000 - 41,000; Full time

Job summary

Olympic Medical Center in Washington State is seeking a Centralized Scheduling Representative to manage exam orders and schedule radiology appointments across locations. You will triage calls, handle medical records requests, and coordinate with physicians and internal teams to ensure smooth patient flow.

Qualifications include a high school diploma, 2+ years in medical office roles, and familiarity with CPT/ICD-10 coding and pre-authorization.

Qualifications

• Minimum two years of office/reception experience, preferably in a health care setting.
• Prior experience with CPT and ICD-10 coding and third-party payers.
• Experience with pre-authorization processes.
• Knowledge of anatomy and medical terminology is preferred.
• High school graduate or equivalent.

Responsibilities

• Audit incoming exam orders and triage telephone requests.
• Schedule exams across all Diagnostic Imaging locations and services.
• Provide instructions to physicians, patients, and internal departments; coordinate with ancillary clinics.
• Verify diagnosis codes and insurance coverage; obtain authorizations when needed.

Skills

Office/reception experience

Medical terminology

Anatomy knowledge

CPT coding

ICD-10 coding

Pre-authorization experience

Education

High school diploma or equivalent

Job description

About Olympic Medical Center

Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family.

About Olympic Medical Center

Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family.

Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won’t find a better location. You’ll receive a competitive salary, excellent benefits plus an amazing PNW lifestyle – a perfect combination!

Fte

0%

WORK SHIFT

Days

Pay Range

$21.45 - $29.64

Union

UFCW 3000-Support Services

Shift Differentials/Premiums

Weekend & Holiday Shifts: No

On Call Shifts: No

Shift Differentials

• Evening - $3.00/hour
• Night - $5.00/hour
• Weekend - $4.50/hour

Premiums

• Standby - $3.50/hour
• Lead - $3.25/hour
• Per Diem - 15% (on base, in lieu of benefits)

Job Description

The Centralized Scheduling Representative audits all incoming exam orders, triages telephone calls, requests medical records pertaining to the requested exam, and schedules exams within the Radiology department, which includes scheduling appointments for all Diagnostic Imaging locations and services; providing instructions and information to physicians, patients, OMC internal departments; and ancillary clinics; verifying that the exam being requested is appropriate for the diagnosis code identified; verifying insurance coverage; and working with the internal referral team and with outside providers to obtain authorizations for services.

EDUCATION

High school graduate or equivalent, medical terminology and knowledge of anatomy preferred.

Experience

Centralized Scheduling Representative I:

Minimum two years of office/reception experience, required preferably in a health care setting.

Prior work experience with CPT and ICD-10 coding, third-party payers, pre-authorization

Requirements Preferred.

Centralized Scheduling Representative II:

All requirements of the Centralized Scheduling Representative I position.

3 years’ experience as a Centralized Scheduling Representative I with OMC or equivalent experience as determined by OMC.

LICENSURE/CREDENTIALS

None.

Benefits Information

Click here for information about our benefits.

Equal Employment Opportunity (EEO) Statement

Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.eeoc.gov.