Centralized Scheduling Representative I

Olympic Medical; United States; On-site; USD 30,000 - 41,000; Part time

Job summary

Olympic Medical Center in Washington State is seeking a Centralized Scheduling Representative to manage exam orders, triage calls, and schedule diagnostics across multiple imaging locations.

The role requires knowledge of CPT/ICD-10 coding, insurance verification, and pre-authorization processes, with 2+ years of office or healthcare experience preferred. Join a team that supports quality patient care on the beautiful Olympic Peninsula.

Qualifications

• High school graduate or equivalent; medical terminology and anatomy knowledge preferred.
• 2+ years office/reception experience; healthcare setting preferred; CPT/ICD-10 knowledge preferred.
• 3 years experience for higher level CSR position (II) with prior CSR I experience.

Responsibilities

• Audit incoming exam orders and triage telephone calls for scheduling.
• Schedule exams across Diagnostic Imaging locations and services.
• Verify insurance coverage and obtain necessary authorizations; coordinate with referral teams and outside providers.

Skills

Office experience

Telephone triage

Customer service

Education

High school graduate or equivalent

Medical terminology

Anatomy knowledge preferred

Tools

CPT coding

ICD-10 coding

Job description

ABOUT OLYMPIC MEDICAL CENTER

Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family. Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won’t find a better location. You’ll receive a competitive salary, excellent benefits plus an amazing PNW lifestyle – a perfect combination!

JOB DETAILS

FTE: 0% WORK SHIFT Days PAY RANGE: $21.45 - $29.64 UNION: UFCW 3000-Support Services

SHIFT DIFFERENTIALS / PREMIUMS

• Weekend & Holiday Shifts: No
• On Call Shifts: No
• Shift Differentials: Evening - $3.00/hour
• Night- $5.00/hour
• Weekend - $4.50/hour
• Premiums: Standby - $3.50/hour
• Lead - $3.25/hour
• Per Diem - 15% (on base, in lieu of benefits)

JOB DESCRIPTION

The Centralized Scheduling Representative audits all incoming exam orders, triages telephone calls, requests medical records pertaining to the requested exam, and schedules exams within the Radiology department, which includes scheduling appointments for all Diagnostic Imaging locations and services; providing instructions and information to physicians, patients, OMC internal departments; and ancillary clinics; verifying that the exam being requested is appropriate for the diagnosis code identified; verifying insurance coverage; and working with the internal referral team and with outside providers to obtain authorizations for services.

EDUCATION

High school graduate or equivalent, medical terminology and knowledge of anatomy preferred.

EXPERIENCE

Centralized Scheduling Representative I: Minimum two years of office/reception experience, required preferably in a health care setting. Prior work experience with CPT and ICD-10 coding, third-party payers, pre-authorization requirements preferred.

Centralized Scheduling Representative II: All requirements of the Centralized Scheduling Representative I position. 3 years’ experience as a Centralized Scheduling Representative I with OMC or equivalent experience as determined by OMC.

LICENSURE / CREDENTIALS

None.

BENEFITS INFORMATION

Click here for information about our benefits.

EEO STATEMENT

Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.eeoc.gov.

ABOUT OUR LABOR FORCE

Olympic Medical Center, the largest employer in Clallam County, has a wide variety of employment opportunities. We welcome you the opportunity to join our team of highly-trained and experienced staff! We offer excellent benefits, competitive salaries and an intentional culture that represents respect and appreciation for all of our employees. OMC cares and is an eligible employer for Public Service Loan Forgiveness and other loan forgiveness programs. For more information about our benefits, click here!

CONTACT INFORMATION

Contact us: [e-mail]

FAQ

For answers to some frequently asked questions, click here.

CAREER PATHWAYS & TESTIMONIALS

Learn about our Career Pathways Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to myriad opportunities for outdoor enthusiasts, and a great place to live, work, play and raise a family. I find the staff and employees very caring and open, and I'm thrilled that there was an opening in my specialty to be able to come here. - Dr. Zina Hajduczok

COMMUNITY IMPACT

There is no better illustration of the value that rural facilities provide to their communities than the annual identification and recognition of the top-performing rural facilities. Each year, the rural hospitals are analyzed through the lens of the Chartis Rural Hospital Performance INDEX, the industry’s most comprehensive and objective assessment of rural hospital performance in the United States.

POLICIES

Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Equal Polygraph Protection Act (EPPA) Non-discrimination Patient Rights HIPAA