Licensed Practical Nurse (LPN) Scheduler or Centralized Scheduler | Centralized Scheduling

Sioux Center Health; Mitchell (SD); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

PTO from day 1

5% retirement matching

Career development & mentorship

Job summary

Avera Queen of Peace Hospital is seeking a Centralized Scheduler to coordinate outpatient diagnostic orders, interpret requests, and schedule tests per patient care protocols. This role requires medical office operations experience and strong data handling within the health information system.

Varied shifts and a schedule aligned with patient needs; potential for remote work after orientation, with daily day-shift coverage and accountability for accuracy and compliance.

Qualifications

• Associate's Science in Medical Assisting from an accredited university/college and/or 3-5 years hospital, medical office, clinic, or hospital business operations experience
• 4-6 years hospital, medical office, clinic, hospital business operations and/or Admitting Department experience

Responsibilities

• Obtains information (including physician orders to schedule tests/procedures only) from physician offices for scheduling tests, procedures and admissions in an accurate, timely and sequential manner.
• Incorporates faxed data, including but not limited to History and Physical, physician orders, and patient data from physician offices by logging into computer.
• Demonstrates good rapport, continual education updates, and cooperative working relationship with physician office staff, all hospital departments, physicians, and co-workers.
• Assist the Manager in maintaining technology application including maintaining accurate centralized scheduling dictionaries and on-line instructions, monitoring data integrity, suggesting upgrades for Meditech requests, order entry and implementing system upgrades.
• Provides timely information to the Manager regarding the Centralized Scheduling process, staffing and customer service (physician office staff, all hospital departments, physicians and co-workers).
• Assist with staff orientation and in-services and ensures competencies are obtained. Maintains statistical information to ensure appropriate staff scheduling for optimum customer service.
• Ensures medical necessity by reviewing physician orders and diagnosis, assures follow up for physician office and patients as necessary.
• Ensure adequate information and notification of LMRP (Local Medical Review Policies) throughout the scheduling process.

Job description

Pay Range

$19.50 - $25.50

Location

Avera Queen of Peace Hospital

Worker Type

Regular

Work Shift

Day Shift (United States of America)

Position Highlights

A Brief Overview

The Centralized Scheduler is responsible for responding to outpatient diagnostic orders from physicians for hospital departments; interpret physician request for diagnostic test and schedule single to multiple tests according to required patient care protocols. This position requites the ability to determine medical necessity validation and handle medical information along with transpiring medical orders into the health information system.

Required Education, License/Certification, Or Work Experience

• Associate's Science in Medical Assisting from an accredited university/college and/or 3-5 years hospital, medical office, clinic, or hospital business operations experience

Preferred Education, License/Certification, Or Work Experience

• 4-6 years hospital, medical office, clinic, hospital business operations and/or Admitting Department experience

Varied Shifts, Monday-Friday, 8:00am-5:00pm; 48hrs/2wks

**This position may be remote after 6-8 months of orientation**

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

What You Will Do

• Obtains information (including physician orders to schedule tests/procedures only) from physician offices for scheduling tests, procedures and admissions in an accurate, timely and sequential manner.
• Incorporates faxed data, including but not limited to History and Physical, physician orders, and patient data from physician offices by logging into computer.
• Demonstrates good rapport, continual education updates, and cooperative working relationship with physician office staff, all hospital departments, physicians, and co-workers.
• Assist the Manager in maintaining technology application including maintaining accurate centralized scheduling dictionaries and on-line instructions, monitoring data integrity, suggesting upgrades for Meditech requests, order entry and implementing system upgrades.
• Provides timely information to the Manager regarding the Centralized Scheduling process, staffing and customer service (physician office staff, all hospital departments, physicians and co-workers).
• Assist with staff orientation and in-services and ensures competencies are obtained. Maintains statistical information to ensure appropriate staff scheduling for optimum customer service.
• Ensures medical necessity by reviewing physician orders and diagnosis, assures follow up for physician office and patients as necessary.
• Ensure adequate information and notification of LMRP (Local Medical Review Policies) throughout the scheduling process.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, Or Work Experience

• Associate's Science in Medical Assisting from an accredited university/college and/or 3-5 years hospital, medical office, clinic, or hospital business operations experience

Preferred Education, License/Certification, Or Work Experience

• 4-6 years hospital, medical office, clinic, hospital business operations and/or Admitting Department experience

Expectations and Standards

• Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera's values of compassion, hospitality, and stewardship.
• Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].