Centralized Scheduler

WVU Medicine Berkeley and Jefferson Medical Centers; Martinsburg (WV); On-site; USD 59,000 - 78,000; Full time

Job summary

WVU Medicine Berkeley and Jefferson Medical Centers are seeking a Centralized Scheduler to manage outpatient visit scheduling for their clinics. The ideal candidate will have a high school diploma, strong communication skills, and the ability to handle patient information efficiently. This entry-level, full-time position offers an opportunity to be a vital part of the healthcare team in Martinsburg.

Qualifications

• Strong written and verbal communication skills.
• Ability to prioritize based on patient needs.
• Ability to sit for extended periods.

Responsibilities

• Schedule, cancel, and register outpatient visits and procedures.
• Collect necessary patient information and verify it.
• Coordinate follow-up appointments and testing.

Skills

Communication

Organizational skills

Education

High School diploma or equivalent

Job description

Join to apply for the Centralized Scheduler role at WVU Medicine Berkeley and Jefferson Medical Centers

3 days ago Be among the first 25 applicants

Join to apply for the Centralized Scheduler role at WVU Medicine Berkeley and Jefferson Medical Centers

Get AI-powered advice on this job and more exclusive features.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.

Responsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics, by collecting all necessary information for schedule and registration preparation.

Minimum Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• High School diploma or equivalent.
• State criminal background check, and federal, if applicable, as required for state department of health (e.g. PA DOH, OH DOH, MD DOH, WV DHHR) regulated areas based on physical work location.
  
  

CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Checks in and Checks out patients in accordance with Scheduling/Registration guidelines, with the ability to prioritize according to the patient’s needs.
• Obtain and verify patient guarantor information a minimum of once a year to ensure that the patient record is up-to-date. If a referral or authorization is needed we generate the referral at this time.
• Schedules and registers patients/customers based on scheduling guidelines and medical appropriateness within the appropriate clinic.
• Assures upon check out all follow up appointments & testing are coordinated with the patient.
• Obtaining and collecting all necessary information from the patient/customer to schedule and register the patient for an appointment.
• Identifies and communicates need for scheduling modifications and development.
• Notifying appropriate personnel of any scheduling change due to patient cancellation in a timely fashion.
• Receives and responds to patient and staff needs and complaints appropriately within the realm of the “patient care” environment, involving department supervisors and patient representatives as needed.
• Consults with referring physician’s office to ensure written and/or electronic orders exist and obtain them as needed. Verifies upon receiving for completeness of the written orders and notes. Make documentation that outside orders are requested.
• Responsible for collecting all time of service payments and copayments for patients in the check-in or check-out process.
• Upon end of day, responsible for reconciling cash drawer and all contents. Responsible for reporting any discrepancies within the cash drawer to the Supervisor or Manager.
• Responsible for collecting all signatures on waivers for managed care at the point of check in.
• Completes Workques as needed in a timely fashion along with daily tasks according to the scheduling area working in.
• Responds to all patient communication in a timely manner.
  
  

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit for extended periods of time.
  
  

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Standard office environment.
  
  

Skills And Abilities

• Strong written and verbal communication skills.
  
  

Additional Job Description

Scheduled Weekly Hours:

40

Exempt/Non-Exempt

Shift:

United States of America (Non-Exempt)

Company

BMC Berkeley Medical Center

Cost Center

8006 BMC Pain Management East

Address

2500 Hospital Drive

Martinsburg

West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at WVU Medicine Berkeley and Jefferson Medical Centers by 2x

Sign in to set job alerts for “Scheduler” roles.

Centralized Scheduler - UHAE Access Center

Hagerstown, MD $59,000.00-$77,541.00 3 days ago

Hagerstown, MD $64,853.00-$89,173.00 3 days ago

Coordinator Surgical Scheduling-Meritus ENT Specialist

Hagerstown, MD $125,000.00-$130,000.00 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.