Centralized Outpatient Scheduler & Patient Access

Kingman Regional Medical Center

Kingman (AZ)

On-site

USD 22,000 - 30,000

Full time

29 hours ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Kingman Regional Medical Center is seeking an Outpatient Scheduling Representative to support scheduling, pre-registration, and financial clearance for referrals. You will verify insurance, obtain authorizations when needed, and communicate financial responsibilities to patients while ensuring accurate charting.

The role emphasizes respectful patient interactions, attention to detail, and efficient use of the EMR system to document communications.

Qualifications

Six months or more of progressive work experience
High school graduate/GED or 2-5 years healthcare experience in lieu of education requirement

Responsibilities

Develops and maintains positive interactions with patients, visitors, medical staff, and employees, in accordance with KHI mission, vision, and values.
Protects patient information and hospital financial reimbursement by updating demographic information, verifying insurance information, and ensuring that all notification/authorizations are complete according to department policy and procedures.
Accurately pre-registers patients and consistently meets accuracy expectations of 98%.
Accurately validates orders per scheduling guidelines and verifies diagnosis codes are appropriate for ordered procedures.
Schedules procedures/visits in the appropriate area (department, imaging modality room, KHI location).
Meets designated productivity standards to schedule cleared outpatient visits in a timely manner.