Centralized Leasing & Application Specialist

The Management Group, Inc; Vancouver (WA); On-site; USD 25,000 - 39,000; Full time

Job summary

The Management Group, Inc is seeking a Centralized Leasing & Application Specialist to support prospects and applicants across our portfolio from a centralized office in Vancouver, WA. You'll manage applications, guest cards, emails and phone conversations, ensuring timely processing and clear communication throughout the leasing journey.

This role emphasizes organization, deadline-driven service, and professional client interactions in a fast-paced property management environment.

Qualifications

• Strong attention to detail and time management.
• Ability to prioritize and manage several active tasks at once.
• Confident professional and personable communication style.
• Strong sense of accountability and follow through.
• Customer service experience in a fast paced environment.
• Previous leasing property management housing or application processing experience preferred.

Responsibilities

• Process rental applications accurately and efficiently with a goal of completing applications within two business days
• Review applicant information and follow up on missing documentation
• Communicate with prospects and applicants by phone email text and in person
• Manage multiple active applications while keeping tasks and follow ups organized
• Respond to guest cards and help prospects identify homes that meet their needs
• Support incoming customer calls and provide professional responsive service
• Maintain accurate records and keep prospects informed throughout the leasing process

Skills

Attention to detail

Time management

Communication skills

Multi-tasking

Customer service

Professional demeanor

Job description

Centralized Leasing & Application Specialist

Pay Rate 2022hour

Location Vancouver WA

Are you highly organized detail oriented and comfortable balancing customer service with deadline driven administrative work TMG is looking for a Centralized Leasing & Application Specialist to help prospective residents navigate the leasing process from initial inquiry through application processing This is not a traditional onsite leasing position Youll work from our centralized office supporting prospects and applicants across our portfolio while managing multiple applications guest cards emails and phone conversations throughout the day

What Youll Do

• Process rental applications accurately and efficiently with a goal of completing applications within two business days
• Review applicant information and follow up on missing documentation
• Communicate with prospects and applicants by phone email text and in person
• Manage multiple active applications while keeping tasks and follow ups organized
• Respond to guest cards and help prospects identify homes that meet their needs
• Support incoming customer calls and provide professional responsive service
• Maintain accurate records and keep prospects informed throughout the leasing process

What Were Looking For

• Strong attention to detail and time management skills
• Ability to prioritize and manage several active tasks at once
• Confident professional and personable communication style
• Strong sense of accountability and follow through
• Customer service experience in a fast paced environment
• Previous leasing property management housing or application processing experience preferred

Youll Be Successful Here

If You enjoy helping people stay organized without constant supervision and take ownership of getting things across the finish line You should be comfortable moving between detailed application review and customer conversations without losing track of either If youre looking to build your career in property management while developing experience in leasing and residential operations wed like to hear from you