Central Services Assistant

J. F. Ahern; Fond du Lac (WI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Top-Tier Benefits

Incentives

Generous PTO

Paid Parental Leave

Mental Health Resources

Wellness Programs

Professional Growth

Job summary

J. F. Ahern is seeking a Central Services Assistant in Fond du Lac, WI. You will join a team of receptionists delivering top-notch customer service, handling phone coverage, processing mail and UPS, and supporting various office projects.

The role requires 1–3 years of administrative experience, proficiency in Microsoft Office, and excellent written and verbal communication. Ahern emphasizes employee benefits and opportunities within a long-standing family-owned company.

Qualifications

• 1–3 years of administrative work experience preferred.
• Proficient in Microsoft Office and able to learn industry-specific software.
• Strong written and verbal communication skills essential.
• Ability to thrive in a fast-paced, deadline-driven environment.

Responsibilities

• Provide phone coverage for all Fond du Lac Ahern offices and support front-desk operations.
• Process and distribute email and UPS for Fond du Lac offices.
• Perform general administrative tasks including mailings, printing/scanning large-format plans, and filing.
• Assist with project status reports and other office projects; seek ways to improve department efficiency.

Skills

Customer service

Written & verbal communication

Tools

Microsoft Office

Industry-specific software

Job description

Career Opportunities: Central Services Assistant (25640)

Looking for a company who values your skills, respects your contributions, and gives you the tools to thrive?

With more than 145 years as a family-owned business, we’ve built a reputation as one of the best mechanical and fire protection contractors in the country. We pride ourselves on delivering unmatched quality and innovation while providing you with job stability, opportunities for career progression, and support. We have an exciting opportunity for a Central Services Assistant located in Fond du Lac, WI.

How you will contribute:

You will have the opportunity to work with a team of talented receptionists who showcase strong customer service skills while providing phone coverage for all of our Ahern offices. In addition, you will process and distribute email and UPS for our Fond du Lac offices. In between calls, you will multitask while working on various types of projects, including: general mailings; downloading, printing, and scanning large-format plans; printing and distributing project status reports; and filing. Strive to become an instrumental team member by identifying ways to make the department run more efficiently. Work alongside customers and members at all levels of the organization by providing top-notch customer service. You will be challenged to excel beyond your expectations in a team-oriented environment.

What you need to qualify:

One to three years of administrative work experience is preferred. Being proficient in Microsoft Office and technically inclined to learn industry-specific software will be essential. You can stand out above other candidates by demonstrating the ability to thrive in a fast-paced, deadline-driven work environment. A commitment to providing exceptional customer service, possessing strong written and verbal communication skills, and being able to execute tasks with a great amount of detail will be crucial. If you are ready to demonstrate this expertise, this is the opportunity for you.

What’s in it for you?

At Ahern, we understand that life is more than just work—and we’re committed to supporting our employees in every aspect of their lives. Our comprehensive benefits package is designed to give you the flexibility, security, and support you need to thrive—at work and at home.

Here’s how we stand out from the rest:

• Top-Tier Benefits: Our 401(k) match and health benefits rank in the top 20% nationwide
• Incentives: A significant portion of our profits is shared with employees through bonus programs
• Generous PTO with the opportunity to buy additional time off
• Paid Parental Leave: Supporting you at every life stage with paid maternity and paternity leave
• Mental Health Resources: Free, full-service mental health care for you and your family
• Wellness Programs: Access on-site fitness centers, personal development funds, and more
• Professional Growth: Take advantage of education assistance, training programs, and development opportunities to advance your career

By joining Ahern, you’ll gain the stability of a company that’s been a leader in the industry since 1880, the pride of doing meaningful work, and the support of a team dedicated to your success. Don’t settle for just any job—experience what it’s like to work for the best!

Ahern is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment.