Fire Systems Technician - Service (Fire Alarm Technician)

Ahern; Fond du Lac (WI); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Personalized company vehicles

401(k) match

Health benefits

Paid parental leave

Mental health resources

Wellness programs

Education assistance

Job summary

Ahern is seeking a Fire Systems Technician - Service in Fond du Lac, Wisconsin. The role focuses on inspecting, servicing, and commissioning fire alarm and special hazards systems under supervisory guidance. You will use your customer service skills to ensure clients trust Ahern for ongoing needs.

Candidates with NICET levels I or II and VESDA certification are preferred, with travel as needed. Ahern supports growth and safety with comprehensive benefits and a collaborative work environment.

Qualifications

• 1–3 years of experience or equivalent education and experience.
• NICET Certification Level I and/or II preferred.
• VESDA Certification is a plus.
• Willingness to travel occasionally.
• Excellent customer service skills.
• Ability to thrive in a fast-paced work environment.
• Commitment to maintaining cutting-edge industry knowledge.
• Ability to execute tasks with a great amount of detail.

Responsibilities

• Inspect, service, and commission existing fire alarm and special hazards fire suppression systems.
• Ensure work is performed in accordance with safety, design, budget, and schedule parameters.
• Demonstrate top-notch customer service by interacting with customers daily and ensuring satisfaction.

Skills

Customer service

Attention to detail

Fast-paced environment

Travel willingness

Job description

Build Your Future with Ahern

Looking for a company who values your skills, respects your contributions, and gives you the tools to thrive?

With more than 145 years as a family-owned business, we’ve built a reputation as one of the best mechanical and fire protection contractors in the country. We pride ourselves on delivering unmatched quality and innovation while providing you with job stability and support. We have an exciting opportunity for a Fire Systems Technician - Service (Fire Alarm Technician) located in Fond du Lac, WI.

Here’s what you can expect when you work at Ahern:

• Top-of-the-Line Tools & Technology: We provide you with cutting-edge, new tools to help you excel
• Safety First: Your well-being is our top priority. We’re committed to ensuring every employee leaves work as healthy as they arrived
• Exceptional Work Environment: You’ll work on exciting, hands-on projects that make a real difference— saving lives, protecting the environment, and ensuring personal comfort and well-being
• Perks You Can See: As you progress in your career, field employees receive personalized, regularly upgraded Ahern vehicles (with your name on them!). This is just one of the many perks you have to look forward to

How You Will Contribute

Under the guidance of a Superintendent, the Service Fire Systems Technician is responsible for the inspection, service, and commissioning of existing fire alarm and special hazards fire suppression systems while ensuring the work is performed in accordance with safety, design, budget, and schedule parameters. You will demonstrate your top-notch customer service skills by interacting with customers on a daily basis and leaving them with the satisfaction of knowing they can count on Ahern for their future needs.

What You Need To Qualify

• One to three years of experience or equivalent education and experience.
• NICET Certification Level I and/or Level II is preferred.
• VESDA Certification is a plus.
• Willingness to travel occasionally.
• Excellent customer service skills.
• Ability to thrive in a fast-paced work environment.
• A commitment to maintaining cutting-edge industry knowledge.
• Ability to execute tasks with a great amount of detail.

What's in it for you?

At Ahern, we understand that life is more than just work—and we’re committed to supporting our employees in every aspect of their lives. Our comprehensive benefits package is designed to give you the flexibility, security, and support you need to thrive—at work and at home.

Here’s How We Stand Out From The Rest

• Top-Tier Benefits: Our 401(k) match and health benefits rank in the top 20% nationwide
• Incentives: A significant portion of our profits is shared with employees through bonus programs
• Generous PTO with the opportunity to buy additional time off
• Paid Parental Leave: Supporting you at every life stage with paid maternity and paternity leave
• Mental Health Resources: Free, full-service mental health care for you and your family
• Wellness Programs: Access on-site fitness centers, personal development funds, and more
• Professional Growth: Take advantage of education assistance, training programs, and development opportunities to advance your career

By joining Ahern, you’ll gain the stability of a company that’s been a leader in the industry since 1880, the pride of doing meaningful work, and the support of a team dedicated to your success. Don’t settle for just any job—experience what it’s like to work for the best!

Ahern is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment.