Central Region Branch Manager: Growth & Coaching

Dollar Bank, FSB; Cleveland (OH); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Dollar Bank, FSB is seeking a Branch Manager I to lead a high-performing sales and service team. You will coach staff, drive branch growth, and engage in community networking to develop relationships and opportunities.

The role emphasizes accountability for goals, customer satisfaction, and risk management while maintaining professional standards across daily operations and interactions with customers.

Formación

• Bachelor's degree with 3 years of solid management experience in retail.
• HS diploma/GED with 7 years of retail management experience.
• HS diploma/GED with 3 years in retail banking as Branch Manager.

Responsabilidades

• Deliver exceptional service aligned with the Bank's values.
• Develop business opportunities and deepen customer relationships.
• Lead team coaching sessions and keep goals in sight.
• Promote products, supervise service behaviors, and follow up on leads.
• Foster a service-driven team culture focused on integrity.
• Conduct regular team huddles and coaching sessions.
• Represent Dollar Bank in the community and with local businesses.
• Make balanced decisions prioritizing risk, profitability and customer satisfaction.

Conocimientos

Staff management

Coaching

Customer growth

Relationship building

Sales leadership

Educación

Bachelor's degree + 3 years management

HS Diploma/GED + 7 years management

HS Diploma/GED + 3 years retail banking management

Herramientas

Banking software

Microsoft Office

Descripción del empleo

Dollar Bank, FSB is seeking a Branch Manager I to lead a high-performing sales and service team. You will coach staff, drive branch growth, and engage in community networking to develop relationships and opportunities.

The role emphasizes accountability for goals, customer satisfaction, and risk management while maintaining professional standards across daily operations and interactions with customers.