Medical Front Office - Patient Service Specialist

Rush University Medical Center; Falmouth (ME); Presencial; USD 23.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentorship program

Generous PTO

Medical, Rx, vision, and dental plans

Company-matching 401(k) with life and‑

Descripción de la vacante

Rush University Medical Center is seeking a Patient Service Specialist to greet and register patients at a busy outpatient physical therapy center in Falmouth, ME. You will coordinate scheduling, collect co-pays, and support the front desk while assisting the care team in delivering a smooth patient experience.

This full-time role offers clinic hours on weekdays, comprehensive benefits including medical, vision, dental, and a company-matching 401(k), plus paid time off and potential growth

Formación

• High School Diploma or GED is required.

Responsabilidades

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Educación

High School Diploma or GED

Descripción del empleo

Overview

When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Position:

Patient Service Specialist

Location:

325 US Route 1, Unit A, Falmouth, ME 04105

Type of Employment:

Full-time

Schedule:

Weekdays, Monday through Friday (Clinic Hours)

Compensation:

$17.00 - $22.00/hour

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

• High School Diploma or GED

Preferred:

• 1 Year Medical Office Experience
• Insurance Verification Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans