Center Services Team Student Manager

UWSTP University of Wisconsin Stevens Point; United States; On-site; USD 15,000 - 21,000; Full time

Job summary

University of Wisconsin-Stevens Point invites applications for the CST Student Manager, a student hourly role within University Centers Operations. The role schedules, coordinates, and supervises event services, hires, trains, and evaluates student staff, and works with Center staff to meet service needs.

You will report to the University Centers Events Coordinator and may work up to 20 hours per week, including mornings, evenings, and weekends.

Qualifications

• Leadership, organizational abilities, and strong communication are required.
• Ability to supervise staff and work with limited supervision.
• Willingness to work early mornings, weeknights and weekends as needed.

Responsibilities

• Provide training and supervision for the Centers Services Team for event set-up, basic technical equipment usage, and customer service.
• Coordinate hiring, supervision, scheduling, training, and evaluation of Centers Services Team.
• Maintain personnel records including hiring materials, evaluations, and disciplinary logs.
• Oversee payroll processes for the team including bi-weekly timecards in Workday.

Skills

Leadership

Organizational skills

Communication

Supervision

Customer service

Education

Part-time student requirement

Job description

Current Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Workday Internal Jobs Site for Students

Position Title: Center Services Team Student Manager

Job Category: Student Hourly

Job Profile: Student Help

Job Summary: The CST Student Manager schedules, coordinates, and supervises the event services functions of the Centers Services Team, including coordination of hiring, training, and performance evaluation of the student staff. They provide general coordination of event support needs in the Centers and coordinate with other building personnel to inform Centers Services Team of all necessary information. The Event Coordinator or other appropriate staff members may assign special projects. This position reports to the University Centers Events Coordinator. They are responsible to the Student Employment Coordinator and Payroll Coordinator for the University Centers.

Specific Duties

• Provide training and supervision for the Centers Services Team for event set-up, basic technical equipment usage, safe and effective custodial supply usage, customer service, and University Centers policies and procedures
• Initiate and coordinate the hiring, supervision, scheduling, training, and evaluation of the Centers Services Team
• Evaluate Center Services Team Members and Center Services Team Lead’s once per semester
• Maintain personnel records on all staff, which include hiring materials, evaluation copies, disciplinary logs, and promotions
• Plan and facilitate spring and fall orientation programs for Center Service Team in conjunction with Event Coordinator
• Create and maintain resources including the technical support information manual, event set-up and support handbook, and best custodial practices documentation
• Oversee the payroll process for the Center Services Team including approval of each staff’s bi-weekly timecards through Workday
• Delegate the tasks of routine equipment inspections, maintenance, inventory, storage organization and assure task completion
• Schedule and direct Centers Services Team meetings to review current issues, upcoming and previous events, new information for staff, employment information, and staff development
• Attend monthly mandatory SuperStaff meetings held on Zoom, semester orientations held in person, regular trainings, and other Super Staff activities as deemed by UCSEC and UCPC
• Direct a lead staff meeting that allows for critical thinking and problem solving, additional training, and staff development
• Serve as back-up when team members are not able to cover a shift or if additional support is needed
• Act as a communication link between full-time staff and the Centers Services Team
• Work with Centers Administration to monitor key rings and card access for the Centers Services Team
• Provide information to the Event Coordinator to assist in formulation of operating budget for the Centers Services Team
• Be proficient in all Center Services Team tasks and responsibilities
• Be held accountable and abide to the policies outlined in the University Centers Student Employment Handbook, Student Supervisory Staff Handbook, Student Manager Contract and any department specific policies, procedures, and expectations

Compensation

Department University Centers Operations

Compensation $13.15/hour

The University Centers Student Employment Program Wage Classification Scale classifies this position as Division II, Range II.

Required Qualifications

• Applicants for this position must demonstrate leadership skills, organizational abilities, possess excellent communication skills, provide assistance as needed, be able to work with limited or no supervision, and must pass a criminal background check (only criminal activity pertaining directly to the position description will be evaluated).
• Applicants should have a good knowledge of the campus, University functions, University Centers operations and policies.
• This position typically works up to 20 hours per week.
• The Center Services Team Student Manager may be required to work early mornings, weeknight and weekend shifts, in addition to regular scheduled office hours.
• Applicants should also be comfortable lifting up to 35 lbs. while on shift.
• The Student Manager must be able to supervise staff and work without direct supervision.

Preferred Qualifications

• Preference will be given to qualified candidates with at least two semesters remaining at UWSP.

Education

The CST Student Manager must be at least a part-time student (enrolled in a minimum of 6 undergraduate or 5 graduate credits) and be in good academic standing (cumulative and semester GPAs of 2.0 or higher) at the time of hiring and throughout employment.

Contact Information

• For specific position details: - CST Student Manager – [e-mail]
• For questions regarding University Centers Employment: - UC Student Employment Coordinator – [e-mail]

Special Notes

Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds.

Visit https://www.uwsp.edu/join-uw-stevens-point/ for more information about UW-Stevens Point.

To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit www.stevenspointarea.com.

Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affmand Interest@hmx1@[e-mail]? The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at https://www3.uwsp.edu/protsv/Pages/Clery.aspx

The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986.

UW is an Equal Opportunity Employer: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

The Universities of Wisconsin serve approximately 161,000 students. Awarding nearly 37,000 degrees annually, the Universities of Wisconsin is Wisconsin’s talent pipeline, putting graduates in position to increase their earning power, contribute to their communities, and make Wisconsin a better place to live. Nearly 90 percent of in-state Universities of Wisconsin graduates stay in Wisconsin five years after earning a degree – with a median salary of more than $66,000. The Universities of Wisconsin provides a 23:1 return on state investment. The Universities of Wisconsin also contribute to the richness of Wisconsin’s culture and economy with groundbreaking research, new companies and patents, and boundless creative intellectual energy. The Universities of Wisconsin and its employees are purpose-driven, people-focused, and committed to stewardship.