Student Manager - DUC Food Court

UWSTP University of Wisconsin Stevens Point; United States; On-site; USD 23,000 - 32,000; Part time

Job summary

The University Dining team at UW-Stevens Point seeks a Student Manager for the Dreyfus University Center (DUC) Food Court. You will oversee student personnel, collaborate with management to ensure smooth operations, and train new staff in duties such as cashiering, front-of-house, production, and warewashing, while maintaining quality service.

Responsibilities include recruiting, interviewing, hiring, scheduling, evaluating staff, coordinating orientations, and leading ongoing trainings with

Qualifications

• Must be able to work a minimum of 20 hours per week.
• Demonstrated leadership abilities, good interpersonal skills, strong oral communications skills, and active listening skills.
• All applicants must be at least a part-time student (enrolled in at least 6 undergraduate or 5 graduate credits) and be in good academic standing (GPA 2.0+).
• Applicants must pass a criminal background check before employment.

Responsibilities

• Recruit, interview, hire and supervise student employees for Dreyfus University Center Food Court.
• Coordinate scheduling of staff for open facility hours during semesters, weekends, and breaks.
• Approve bi-weekly timesheets in PeopleSoft by deadlines.
• Conduct employee performance evaluations at probation or semester intervals.
• Plan and coordinate student orientations and ongoing trainings with Shift Leads and Floor Managers.
• Attend monthly Student Manager meetings and other required activities.

Skills

Leadership

Interpersonal skills

Oral communication

Active listening

Job description

Accountability Reports to the University Dining Assistant Manager – Dreyfus University Center (DUC) Food Court.

Responsibilities

The Student Manager is responsible for all student personnel and staffing operations for the Dreyfus University Center (DUC) Food Court. They will collaborate with the Assistant Manager to ensure the smooth functioning of general operations of the Dreyfus University Center (DUC) Food Court. Maintain constant contact with Floor Managers and Shift Leads to ensure new student employees are trained in the duties associated with their positions (i.e., Cashier, Front of House Associate, Production Associate, Sanitization Specialist/Ware Washer, Shift Lead, Floor Manager.) Regular communication with all management staff is expected to pass on frequent updates, resolve issues or concerns, and praise outstanding employees.

Specific Duties

Responsible for recruiting, interviewing, hiring, and overall supervision of student employees associated with Dreyfus University Center (DUC) Food Court, with the assistance of the University Dining Student Employment Office. Work with the Assistant Manager to provide appropriate and timely scheduling of staff for open facility hours during academic semesters, including weekends, and Winterim/Summer breaks, as needed. Ensure all shifts are covered. Approve bi-weekly timesheets for all student employees in PeopleSoft by the set deadline. At the end of the new employee probationary period or at least once a semester, conduct employee performance evaluations as determined by the University Dining Student Employment Office. Plan and coordinate mandatory student employee orientations at the beginning of each semester and monthly on-going trainings/meetings with the assistance of the Shift Leads and Floor Managers. Prepare and facilitate a detailed and organized agenda for all meetings. Implement and maintain a program to assess student staff members’ knowledge and skills to ensure effective performance in each position. General knowledge of the serving stations and service model in all locations. Serve as a back-up when team members are not able to cover shifts or if additional support is needed. Frequent communication with Floor Managers, Shift Leads, and full-time staff to learn of updates, suggestions, concerns, and respond to student employee conduct issues with the assistance of the University Dining Student Employment Office. Attend monthly mandatory Student Manager meetings, semesterly orientations/trainings, and other Student Manager activities as deemed by the University Dining Student Employment Office. Being held accountable and abide to the policies outlined in the University Dining Student Staff Supervisory, and Student Manager Contract. Other duties as assigned by Management Team.

Qualifications

• Must be able to work a minimum of 20 hours per week.
• Demonstrated leadership abilities, good interpersonal skills, strong oral communications skills, and active listening skills.
• All applicants must be at least a part-time student (enrolled in at least 6 undergraduate or 5 graduate credits) and be in good academic standing (cumulative and semester GPAs of 2.0 or higher).
• Applicants must pass a criminal background check (only criminal activity directly pertaining to the position description will be evaluated.)
• Successful applicants must pass all UWSP mandatory trainings along with department specific (food handling) trainings as part of their employment onboarding.
• Upon the completion of the eight-week probationary period, the staff supervisor will conduct a performance evaluation with results impacting the students’ future employment status.

Learning Outcomes

• Learn and demonstrate high quality supervision skills.
• Learn and demonstrate the ability to support a safe, diverse, and respectful workplace.

Base Wage $13.75/hour

University Dining invites all students regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, public assistance status, or veteran status to apply for any position within University Dining.

Special Notes

Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds. Visit https://www.uwsp.edu/join-uw-stevens-point/ for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit www.stevenspointarea.com. Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affidnt 715-346-2606 or [e-mail]. The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at https://www3.uwsp.edu/protsv/Pages/Clery.aspx The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986. UW is an Equal Opportunity Employer: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply. The Universities of Wisconsin serve approximately 161,000 students. Awarding nearly 37,000 degrees annually, the Universities of Wisconsin is Wisconsin’s talent pipeline, putting graduates in position to increase their earning power, contribute to their communities, and make Wisconsin a better place to live. Nearly 90 percent of in-state Universities of Wisconsin graduates stay in Wisconsin five years after earning a degree – with a median salary of more than $66,000. The Universities of Wisconsin provides a 23:1 return on state investment. The Universities of Wisconsin also contribute to the richness of Wisconsin’s culture and economy with groundbreaking research, new companies and patents, and boundless creative intellectual energy. The Universities of Wisconsin and its employees are purpose-driven, people-focused, and committed to stewardship.