Center Sales Leader: Grow Revenue & Customer Experience

Purpose Financial Services, inc.; Rockford (IL); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Purpose Financial/Advance America seeks a Center Sales Manager to lead a retail center, driving revenue and customer satisfaction. You will ensure staff are trained and coached, build lasting customer relationships, and promote financial products to meet center goals.

The role emphasizes service excellence, regulatory compliance, and effective team leadership in a fast-paced environment.

Qualifications

• Customer service and sales experience required.
• Leadership, coaching, and staff development skills.
• Knowledge of P&L and regulatory requirements.

Responsibilities

• Build strong relationships with customers and prospects in the market.
• Promote and cross-sell financial products and services.
• Lead marketing initiatives and supervise operations to meet center goals.
• Coach staff, train on policies, and ensure compliance.
• Manage delinquent accounts and collections where needed.
• Oversee day-to-day center performance and team development.

Skills

Customer service

Sales

Leadership

Coaching

Training

P&L management

Negotiation

Education

High School Diploma

Tools

POS system

Job description

Purpose Financial/Advance America seeks a Center Sales Manager to lead a retail center, driving revenue and customer satisfaction. You will ensure staff are trained and coached, build lasting customer relationships, and promote financial products to meet center goals.

The role emphasizes service excellence, regulatory compliance, and effective team leadership in a fast-paced environment.