Center Operations Leader — Impactful Pediatric Care

The Stepping Stones Group, LLC; Worcester (MA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Professional development opportunities

Job summary

Community Autism Services seeks a Lead Center Coordinator in Worcester, MA to oversee daily operations, scheduling, and compliance across centers. You will partner with clinical leadership to ensure a positive, family-centered environment and smooth administrative workflows.

The role emphasizes strong communication, organization, and problem-solving skills, with opportunities for onboarding and staff development in a fast-paced healthcare setting.

Qualifications

• 5–8 years of administrative or operational experience in healthcare, behavioral health, education, or outpatient settings preferred.
• Office management, practice coordination, program administrator, or patient services supervisor experience strongly preferred.
• Advanced proficiency in Microsoft Excel.
• Experience with HRIS/timekeeping systems (Kronos, ADP) and EHR software (Central Reach or similar).
• Bachelor's degree preferred in Healthcare Administration, Education, or related field.
• Ability to remain composed and professional in a dynamic environment.

Responsibilities

• Lead day-to-day center operations, including staff scheduling, session coordination, and facility readiness.
• Monitor compliance, credentialing, and documentation standards; audit attendance logs and service records.
• Serve as on-site operations leader and liaison between staff, families, and leadership teams.
• Assist with onboarding, credentialing, and training for new hires.
• Track center-level data (attendance, utilization, scheduling) and report trends to Market Operations Manager.

Skills

Administrative experience

Operations leadership

Excel

Communication

Problem-solving

Professionalism

Adaptability

Education

Bachelor's degree preferred

Tools

Kronos

ADP

Central Reach

Job description

Community Autism Services seeks a Lead Center Coordinator in Worcester, MA to oversee daily operations, scheduling, and compliance across centers. You will partner with clinical leadership to ensure a positive, family-centered environment and smooth administrative workflows.

The role emphasizes strong communication, organization, and problem-solving skills, with opportunities for onboarding and staff development in a fast-paced healthcare setting.