Center Operations Leader — Customer Experience & Growth

Grease-Monkey; Gulf Breeze (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Grease-Monkey in Gulf Breeze, FL is seeking a Center Manager to lead daily operations, protect profitability, and deliver outstanding customer experiences in a fast-paced service center.

You will balance hands-on leadership with strategic oversight of revenue, costs, safety, and talent development, while building a high-performing, service-driven team.

Responsibilities include improving sales, managing P&L, and maintaining safety and compliance across the center.

Qualifications

• 3+ years of people leadership experience in automotive or service retail
• Strong understanding of P&L management, cost control and revenue growth
• Experience in high-volume, customer-facing environments
• Comfortable using POS systems, scheduling tools and standard business software
• Excellent communication and decision-making skills

Responsibilities

• Deliver a best-in-class customer experience grounded in trust and efficiency
• Drive sales growth across services and fleet accounts
• Own the center's P&L and manage labor, parts, and operating expenses
• Lead, coach, and develop a high-performing team
• Ensure safety, OSHA compliance and facility maintenance
• Build local community relationships and marketing partnerships

Skills

Leadership

Customer focus

Communication

Problem-solving

Owner mindset

Education

High school diploma

Tools

POS systems

Scheduling tools

Business software

Job description

Grease-Monkey in Gulf Breeze, FL is seeking a Center Manager to lead daily operations, protect profitability, and deliver outstanding customer experiences in a fast-paced service center.

You will balance hands-on leadership with strategic oversight of revenue, costs, safety, and talent development, while building a high-performing, service-driven team.

Responsibilities include improving sales, managing P&L, and maintaining safety and compliance across the center.