Center Manager: High-Impact Service & Growth Lead

Grease-Monkey; Rapid City (SD); On-site; USD 90,000 - 130,000; Full time

Job summary

Grease-Monkey in Rapid City, SD is seeking a Center Manager to lead the service center, balancing hands-on bay leadership with strategic oversight of revenue, cost control, safety, and talent development. The role focuses on delivering exceptional customer experiences, growing sales through services and fleet partnerships, and building a high-performing, safety-conscious team in a fast-paced environment.

You will own the center's P&L, manage inventory, scheduling, and daily operations, while

Qualifications

• High school diploma or equivalent required.
• 3+ years of people leadership experience; automotive or service retail management preferred.
• Strong understanding of P&L management, cost control, and revenue growth strategies.
• Experience in a high-volume, customer-facing environment.
• Comfortable using POS systems, scheduling tools, and standard business software.
• Strong business acumen, problem-solving ability, and decision-making skills.

Responsibilities

• Deliver a best-in-class customer experience grounded in trust and efficiency.
• Drive revenue growth and meet sales targets across services and fleet partnerships.
• Own the center's Profit & Loss, including revenue, labor, and expenses.
• Lead and develop a high-performing team of service technicians and leaders.
• Ensure safety, compliance, and a culture of accountability and quality.
• Oversee operations including scheduling, inventory, and facility readiness.

Skills

Leadership

P&L management

Customer service

Sales growth

Communication

Problem solving

Adaptability

Safety compliance

Operations management

Staff coaching

Education

High school diploma

Tools

POS systems

Scheduling tools

Business software

Job description

Grease-Monkey in Rapid City, SD is seeking a Center Manager to lead the service center, balancing hands-on bay leadership with strategic oversight of revenue, cost control, safety, and talent development. The role focuses on delivering exceptional customer experiences, growing sales through services and fleet partnerships, and building a high-performing, safety-conscious team in a fast-paced environment.

You will own the center's P&L, manage inventory, scheduling, and daily operations, while