Center Operations Lead: Safety, Scheduling & Engagement

Black Women's Mental Health Institute; San Bernardino (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Black Women's Mental Health Institute is seeking a Senior Specialist, Center Operations to oversee daily center operations, staff scheduling, and client session coordination. The role emphasizes safety management, facility upkeep, and collaboration with teams to ensure accurate appointment updates and IT support.

The position also drives outreach and community engagement initiatives, including events and social media activities, and serves as the primary contact for center-related issues while

Qualifications

• High school diploma required; associate degree preferred.
• 2+ years of office management experience in healthcare or education.
• Strong communication, organization, and leadership abilities.
• Reliable transportation; pass background checks and maintain trainings.
• Physical ability to lift up to 25 lbs and perform essential duties.

Responsibilities

• Oversee daily center operations.
• Manage staff scheduling and coordination of client sessions.
• Ensure safety protocols and risk management.
• Coordinate facility maintenance and IT equipment as needed.
• Collaborate with teams for accurate appointment updates and safety compliance.
• Support outreach, recruitment, and community engagement events and social media activities.
• Serve as the primary center contact for issues and supervise an Administrative Behavior Technician.

Skills

Communication

Organization

Leadership

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office

Job description

Black Women's Mental Health Institute is seeking a Senior Specialist, Center Operations to oversee daily center operations, staff scheduling, and client session coordination. The role emphasizes safety management, facility upkeep, and collaboration with teams to ensure accurate appointment updates and IT support.

The position also drives outreach and community engagement initiatives, including events and social media activities, and serves as the primary contact for center-related issues while